Community Support Forums

Re: Adding Custom Registration Fields

2012-02-03T00:37:53-05:00

To alter the layout you'll need to use CSS, maybe some JS.

About the custom field problem, I'm not sure I understand. You want to paste a list of coutries as options but it's not letting you? Could you post here the settings you chose for the custom field and past the list of options you want to use? I'd like to try it in my installation to see if I can reproduce your problem.

Statistics: Posted by Cristián Lávaque — February 3rd, 2012, 12:37 am

Re: Adding Custom Registration Fields

2012-02-01T07:44:20-05:00

Jason Caldwell wrote:
Thanks for the follow-up.
~I apologize for the delayed response.

That error would be expected. s2Member Pro is NOT a plugin, it's an add-on (to be uploaded via FTP). When you install s2Member Pro, you'll need to upload the directory via FTP. Please don't upload s2Member Pro through the WordPress Dashboard as if it were just another plugin.

See detailed instructions here:
viewtopic.php?f=36&t=247

That is strange as it always upload as a plugin and updated to pro without having to ftp it up. Anyway on another not this custom registration fields is really starting to bug me. I have tried to copy a list of countries from a text file and it will not accept them, i just notice that they were in capitals. Is it case sensitive as when i changed the option to lower case it accept the change weird?
No still the same it will not let me add in anymore that 3 lines please help as this is driving me crazy what am i doing wrong??????
Also is there a way of having 2 option on one line for registration i.e a dropdown menu first and then an option box beside it to the right e.g

dropdown menu here with option say aircraft >>>>an option box to the right of it on the same line asking for the hours flying.

Statistics: Posted by knowlesy27 — February 1st, 2012, 7:44 am

Re: Adding Custom Registration Fields

2012-01-30T15:40:10-05:00

Thanks for the follow-up.
~I apologize for the delayed response.

That error would be expected. s2Member Pro is NOT a plugin, it's an add-on (to be uploaded via FTP). When you install s2Member Pro, you'll need to upload the directory via FTP. Please don't upload s2Member Pro through the WordPress Dashboard as if it were just another plugin.

See detailed instructions here:
viewtopic.php?f=36&t=247

Statistics: Posted by Jason Caldwell — January 30th, 2012, 3:40 pm

Re: Adding Custom Registration Fields

2012-01-30T10:48:09-05:00

Jason Caldwell wrote:
@knowlesy27

I just took a look at your installation of WordPress, and I was able to reproduce the issue you described. Actually, the issue that you're reporting seems to be affecting many areas of your WordPress installation, and not just s2Member. It appears to me that one of two things are occurring.

1. You have another plugin or theme installed, besides s2Member, which is making attempts to intercept POST requests that occur within your Dashboard, and the routine that is intercepting these POST requests is getting hung up in some way.

Your PHP error log indicates there are existing issues with a translation plugin. So that might be worth taking a closer look at.

2. If you have already disabled all other plugins and reverted to the default theme, but the problem remains, it could be related to server configuration, or to memory allocation on your server. In which case you would need to contact your hosting provider and ask them why http POSTs that occur within your Dashboard are hanging. A review of your Apache error log should unveil the underlying cause.

See also: http://codex.wordpress.org/Editing_wp-c ... ted_to_PHP

Hi Jason,

I deleted everything and started from scratch and i am getting the following error when trying to upload the s2member pro module

Installing Plugin from uploaded file: s2member-pro.zip

Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin install failed.

Return to Plugins page

this is what happened the last time and i had to ftp it up to the site and since then that cause the issues with adding the custom fields can you investigate the module it seems to be corrupt.

regards

Stephen

Statistics: Posted by knowlesy27 — January 30th, 2012, 10:48 am

Re: Adding Custom Registration Fields

2012-01-19T12:33:24-05:00

Email received, investigation of your installation completed.

The JSON error that you're receiving is a result of your web server returning an error when trying to load a JavaScript file required by the s2Member plugin:
/s2member/includes/jquery/jquery.json-ps/jquery.json-ps-min.js?ver=111220-543157733

I suspect this is caused by the mod_security extension for Apache. I would suggest contacting your web host and bringing this to their attention. Also, please see this reference article for further details on this subject. viewtopic.php?f=36&t=14787

Statistics: Posted by Jason Caldwell — January 19th, 2012, 12:33 pm

Re: Adding Custom Registration Fields

2012-01-16T11:54:03-05:00

No, you won't lose your data so long as you follow the instructions here please.
viewtopic.php?f=36&t=247

Statistics: Posted by Jason Caldwell — January 16th, 2012, 11:54 am

Re: Adding Custom Registration Fields

2012-01-16T11:49:54-05:00

Jason Caldwell wrote:
@knowlesy27

I just took a look at your installation of WordPress, and I was able to reproduce the issue you described. Actually, the issue that you're reporting seems to be affecting many areas of your WordPress installation, and not just s2Member. It appears to me that one of two things are occurring.

1. You have another plugin or theme installed, besides s2Member, which is making attempts to intercept POST requests that occur within your Dashboard, and the routine that is intercepting these POST requests is getting hung up in some way.

Your PHP error log indicates there are existing issues with a translation plugin. So that might be worth taking a closer look at.

2. If you have already disabled all other plugins and reverted to the default theme, but the problem remains, it could be related to server configuration, or to memory allocation on your server. In which case you would need to contact your hosting provider and ask them why http POSTs that occur within your Dashboard are hanging. A review of your Apache error log should unveil the underlying cause.

See also: http://codex.wordpress.org/Editing_wp-c ... ted_to_PHP

Hi Jason, i forgot to mention that this worked on a the last version 2 updates ago, also i was not able to update the last version i had to ftp/upload the zip file and unzipped it on the server it would not update manually, if i remove the s2member plugin completely and reinstall it will i loose all of my data?

Statistics: Posted by knowlesy27 — January 16th, 2012, 11:49 am

Re: Adding Custom Registration Fields

2012-01-15T18:34:08-05:00

@knowlesy27

I just took a look at your installation of WordPress, and I was able to reproduce the issue you described. Actually, the issue that you're reporting seems to be affecting many areas of your WordPress installation, and not just s2Member. It appears to me that one of two things are occurring.

1. You have another plugin or theme installed, besides s2Member, which is making attempts to intercept POST requests that occur within your Dashboard, and the routine that is intercepting these POST requests is getting hung up in some way.

Your PHP error log indicates there are existing issues with a translation plugin. So that might be worth taking a closer look at.

2. If you have already disabled all other plugins and reverted to the default theme, but the problem remains, it could be related to server configuration, or to memory allocation on your server. In which case you would need to contact your hosting provider and ask them why http POSTs that occur within your Dashboard are hanging. A review of your Apache error log should unveil the underlying cause.

See also: http://codex.wordpress.org/Editing_wp-c ... ted_to_PHP

Statistics: Posted by Jason Caldwell — January 15th, 2012, 6:34 pm

Re: Adding Custom Registration Fields

2012-01-15T17:50:32-05:00

Tim Lund wrote:
Here's what I get in my Firefox Error console

Want to see the Javascript I get when I click that link?

This error would indicate to me that s2Member's JSON library for JavaScript is not loading in your Dashboard for some reason. If you right-click and view the source of the page for any s2Member administration panel, you should find reference to : /wp-content/plugins/s2member/includes/jquery/jquery.json-ps/jquery.json-ps-min.js. If this file is not loading for some reason (i.e. a corrupted installation perhaps), that would result in the error you reported.

If problems persist, please feel free to submit a Dashboard login for us privately and I'll take a look for you. If you decide to go that route, please use this private contact form.

Statistics: Posted by Jason Caldwell — January 15th, 2012, 5:50 pm

Re: Adding Custom Registration Fields

2012-01-15T14:28:29-05:00

No - same error

Statistics: Posted by Tim Lund — January 15th, 2012, 2:28 pm

Re: Adding Custom Registration Fields

2012-01-15T14:16:27-05:00

Did any results come from changing the theme to the default theme?

Statistics: Posted by Eduan — January 15th, 2012, 2:16 pm

Re: Adding Custom Registration Fields

2012-01-15T14:15:22-05:00

@Eduan - I got the same problem with s2Member as the sole activated add in

Statistics: Posted by Tim Lund — January 15th, 2012, 2:15 pm

Re: Adding Custom Registration Fields

2012-01-15T14:00:36-05:00

@Tim Lund:
Could you try making a compatibility test with the other plugins and themes?

Just disable each plugin one by one (without including s2Member) until the problem goes away. If you can't make the changes site-wide because you already have users or somethings like that, you can use the Plugin Organizer plugin if you want in order to only disable the plugin on the page with the problem.

Also could you please try changing the theme to the default one (TwentyEleven)? And see if it works after that. Again, if you can't disable the theme in a site-wide manner you can use the Page Theme plugin in order to change the theme to the default theme in a specific page.

You should try one at a time in order to make sure you find the correct problem.

Another fast way is to deactivate all the plugins (not s2Member) and change back to the default theme (TwentyEleven), and then clear your browser's cache. See if the problem goes away, if it does, then activate each plugin one per one until the problem appears again, then the theme you were using, that should show up the criminal.

If you find the criminal, could you please tell me which plugin/theme was causing the problems? Thanks.

Please tell me how it goes and I hope this helps.

Statistics: Posted by Eduan — January 15th, 2012, 2:00 pm

Re: Adding Custom Registration Fields

2012-01-15T13:34:13-05:00

Here's what I get in my Firefox Error console

Want to see the Javascript I get when I click that link?

Statistics: Posted by Tim Lund — January 15th, 2012, 1:34 pm

Re: Adding Custom Registration Fields

2012-01-15T12:55:26-05:00

Details received. Thank you.
~Investigating now.

Statistics: Posted by Jason Caldwell — January 15th, 2012, 12:55 pm

Re: Adding Custom Registration Fields

2012-01-15T12:48:07-05:00

Jason Caldwell wrote:
Thanks for the heads up on this thread. If this problem persists, please send us a Dashboard login so we can make an attempt to reproduce this on your installation. At this point I think we're all stumped, so access to your Dashboard is probably the next best move. If you'd like to do that, please submit those details privately through this contact form for us: http://www.s2member.com/contact/

Hi Jason, i sent on my detals through the contact form looking forward to finding out the problem cheers.

Statistics: Posted by knowlesy27 — January 15th, 2012, 12:48 pm

Re: Adding Custom Registration Fields

2012-01-15T12:34:05-05:00

I can confirm that it's not a problem in the s2Member core related to Chrome. At least, I've been unable to reproduce this on a clean installation of s2Member running in Chrome and/or other webkit-based browsers.

At this point, it sounds to me like you may have a JavaScript conflict between plugins inside your Dashboard. Please try disabling all other plugins and use the default theme for WordPress. If this problem still exists for you on a clean installation, please report back and we'll take a closer look for you.

Otherwise, I would recommend checking your browser for any JavaScript error notices, which may lead you to finding the underlying conflict that is causing this problem for s2Member's Custom Registration/Profile field generator. I've done a video covering this topic here which may assist you. http://www.s2member.com/options-page-di ... ing-video/

Statistics: Posted by Jason Caldwell — January 15th, 2012, 12:34 pm

Re: Adding Custom Registration Fields

2012-01-15T12:24:48-05:00

I'm using Chrome 16.0.912.75 m.

But I don't think that's the issue, since I've just tried the same with an installation on another ISP (an account I control, and can see what's going on in the MySQL), and it seems fine. With another WP plug in (Duplicator) I also hit a problem with this account, but in that case I did get taken to a link which performed a server check and highlighted what the problem was. Maybe something you could do? Other than that, as a S2Membership newbie, I'm happy enough

Statistics: Posted by Tim Lund — January 15th, 2012, 12:24 pm

Re: Adding Custom Registration Fields

2012-01-15T12:10:10-05:00

Thanks for reporting this important issue.
What browser and browser version are you using please?

Statistics: Posted by Jason Caldwell — January 15th, 2012, 12:10 pm

Re: Adding Custom Registration Fields

2012-01-15T11:56:59-05:00

I'm also trying to add a new custom Registration/Profile fields, and, with any field type, I get no response when I hit the 'Create Registration Field' button bottom right the first time, then if I try again I get a box popping up saying that Field ID already exists. I get the same message the first time if I quit trying to add new fields, and then go back using the same Field ID, so something is getting stored in the MySQL database - just I'm not seeing anything where I want it.

Statistics: Posted by Tim Lund — January 15th, 2012, 11:56 am

Re: Adding Custom Registration Fields

2012-01-14T23:19:29-05:00

Thanks for the heads up on this thread. If this problem persists, please send us a Dashboard login so we can make an attempt to reproduce this on your installation. At this point I think we're all stumped, so access to your Dashboard is probably the next best move. If you'd like to do that, please submit those details privately through this contact form for us: http://www.s2member.com/contact/

Statistics: Posted by Jason Caldwell — January 14th, 2012, 11:19 pm

Re: Adding Custom Registration Fields

2012-01-09T05:25:37-05:00

Hi,

No that video did not help, i disabled all of my plugin and try it again. still the same, there is no errors on the page it just times out any suggestions?

Statistics: Posted by knowlesy27 — January 9th, 2012, 5:25 am

Re: Adding Custom Registration Fields

2012-01-04T00:40:57-05:00

Maybe you have a JavaScript problem. Watch this video and see if it helps: http://www.s2member.com/options-page-di ... ing-video/ It's not about your problem exactly, but it explains how to deal with JS conflicts.

Statistics: Posted by Cristián Lávaque — January 4th, 2012, 12:40 am

Re: Adding Custom Registration Fields

2012-01-03T05:03:06-05:00

Hi,
thanks for the reply, in relation to the question below, when i go to save the details it just times out all the time and then goes to a page that says page can not be found. it has been like that on the previous 3 new releases. if you need anymore info please let me know cheers.

US|United States|default
CA|Canada
VI|Virgin Islands (U.S.)
but it wont save, when i try and add all the countires with the short name as above

Sorry, what is happening exactly? I'm not sure what the problem is yet. Is there a particular error message? If not, please attach screenshots that may help us understand better.

Statistics: Posted by knowlesy27 — January 3rd, 2012, 5:03 am

Re: Adding Custom Registration Fields

2012-01-02T21:56:41-05:00

US|United States|default
CA|Canada
VI|Virgin Islands (U.S.)
but it wont save, when i try and add all the countires with the short name as above

Sorry, what is happening exactly? I'm not sure what the problem is yet. Is there a particular error message? If not, please attach screenshots that may help us understand better.

select option(multi-option) function as i would like to offer my members a option to select an item and when they do that it offers then another eg below

aircraft type: boeing this would give the option of model
aircraft model: 747 then this would give a option of flight hours
fight hours: 300

A multi-option select field allows a user to choose more than one value from a select menu (i.e. it's a multi-option select menu, still just one field though). See: http://www.w3schools.com/TAGS/att_select_multiple.asp

so on there profile page it would show
aircraft type: boeing
aircraft model: 747
flight hours: 300

You will need three different fields, one for each of these values you're collecting.

finally is there a plugin i can use that will let me search my members profile page

If you're trying to build a social network, I recommend BuddyPress. See: http://buddypress.org/
s2Member is compatible with BuddyPress.

If you're just looking for a simple plugin, you might take a look at this:
http://wordpress.org/extend/plugins/members-list/

It is also possible to build one of your own using the WordPress get_users() function. See: http://codex.wordpress.org/Function_Reference/get_users
http://codex.wordpress.org/Function_Reference/get_users

Statistics: Posted by Jason Caldwell — January 2nd, 2012, 9:56 pm