Community Support Forums

Re: Can't access options

2011-10-13T06:15:55-05:00

Thanks, Christian. Yes, I've tried deactivating the plugins and changing theme, but to no avail. Like I mentioned, users cannot login and wp-admin pages don't refresh after updating, so there is a larger issue at play here. As soon as I discover anything, I will post back with an update. Thanks for your help!

Statistics: Posted by jeffreygaudette — October 13th, 2011, 6:15 am

Re: Can't access options

2011-10-12T20:01:02-05:00

Eduan, what you pointed out in your screenshot doesn't look wrong, but well done for looking that close to find the problem.

I'm not sure what the problem is, either. Jeffrey, could you try, as Eduan suggested earlier, to deactivate other plugins? I'd also change to the default theme as a test to see if that solves it.

I hope that helps.

Statistics: Posted by Cristián Lávaque — October 12th, 2011, 8:01 pm

Re: Can't access options

2011-10-12T10:10:06-05:00

Okay, sorry for not being of much help .

Statistics: Posted by Eduan — October 12th, 2011, 10:10 am

Re: Can't access options

2011-10-12T10:00:35-05:00

I wish I could say I knew how to fix that issue, but I am at a loss.

I don't think it is the s2member plugin at the moment. Currently, users cannot login to the site, so it must be something else. I'll keep looking and post an update back here when I uncover the problem.

Thanks for your help so far, it is much appreciated.

Statistics: Posted by jeffreygaudette — October 12th, 2011, 10:00 am

Re: Can't access options

2011-10-12T09:42:38-05:00

Installed Jing, great software, I'll give you a photo of what I think it's the problem, look at your problem in your error console and at the photo I'm giving you:
http://www.screencast.com/t/oqHN9xZSht

Statistics: Posted by Eduan — October 12th, 2011, 9:42 am

Re: Can't access options

2011-10-12T08:15:31-05:00

Have you installed anything recently (like a plugin or something along those lines)? If so then try disabling it.

Statistics: Posted by Eduan — October 12th, 2011, 8:15 am

Re: Can't access options

2011-10-12T08:01:12-05:00

Thanks for that video, but it didn't seem to be an error I could find with the error console. Here is a screenshot of that window: http://screencast.com/t/GqZVKQe3TJX

Statistics: Posted by jeffreygaudette — October 12th, 2011, 8:01 am

Re: Can't access options

2011-10-12T07:07:51-05:00

See this video and tell me if it helps:
http://www.s2member.com/options-page-di ... ing-video/

Statistics: Posted by Eduan — October 12th, 2011, 7:07 am

Can't access options

2011-10-12T06:24:43-05:00

I am having a little issue. I am trying to change some options on my S2Member setup, but not matter which options page I try to access, I get this screen: http://screencast.com/t/CmJv3iVhI. This example is from the options page for s2Member® API / List Servers, but happens regardless of the options page I try to access.

I am running the latest version s2member Pro, so not sure what might be the issue.

Thanks in advance.

Jeff

Statistics: Posted by jeffreygaudette — October 12th, 2011, 6:24 am