Community Support Forums

Re: Renewals of memberships - auto-EOT not being updated.?

2011-10-23T11:50:24-05:00

Great! Glad to be able to help!
Anything else you need just ask.

Statistics: Posted by Eduan — October 23rd, 2011, 11:50 am

Re: Renewals of memberships - auto-EOT not being updated.?

2011-10-23T11:14:07-05:00

I changed the Paypal button option to 'buy now' vs. 'subscription' based on a comment in your second 'related post' above and it seems to be working now. The auto-EOT date is being incremented by 1 year. Thanks for your help.

Statistics: Posted by armandminnie — October 23rd, 2011, 11:14 am

Re: Renewals of memberships - auto-EOT not being updated.?

2011-10-22T13:46:50-05:00

Here are some related posts, that may be of interest:
viewtopic.php?f=4&t=6204&p=46946&hilit=auto+eot+updated#p46946
viewtopic.php?f=4&t=15250&p=39009&hilit=auto+eot+updated#p39009
viewtopic.php?f=4&t=15240&p=38849&hilit=auto+eot+updated#p38849
viewtopic.php?f=4&t=15159&p=38716&hilit=auto+eot+updated#p38716
viewtopic.php?f=4&t=15182&p=37376&hilit=auto+eot+updated#p37376

Hope this helps.
P.S. Remember to report back.

Statistics: Posted by Eduan — October 22nd, 2011, 1:46 pm

Re: Renewals of memberships - auto-EOT not being updated.?

2011-10-21T09:37:00-05:00

I changed the Paypal button to recurring and it still does not update auto-EOT.

Statistics: Posted by armandminnie — October 21st, 2011, 9:37 am

Re: Renewals of memberships - auto-EOT not being updated.?

2011-10-21T07:31:01-05:00

Well if the button is non-recurring the payment will be executed only once, so set it to a recurring button.

Statistics: Posted by Eduan — October 21st, 2011, 7:31 am

Renewals of memberships - auto-EOT not being updated.?

2011-10-20T23:39:36-05:00

I have about 240 members that I imported a few months ago. When I imported them I inserted an auto-EOT date of 12/31/2011. The memberships must be renewed annually at the end of the calendar year. When I make a renewal payment via Paypal the auto-EOT date is cleared and the 'First Payment Date' is filled in with the date the payment is made. I expected to see the auto-EOT date updated by 1 year. I set the Paypal button to 'subscription - one time, 1 year access, non-recurring'. Is that the problem? What am I doing wrong?

Statistics: Posted by armandminnie — October 20th, 2011, 11:39 pm