Community Support Forums

Re: Simple problem upgrading

2011-11-05T22:22:07-05:00

Ah ok. Well, I hope it doesn't give you much trouble.

Statistics: Posted by Cristián Lávaque — November 5th, 2011, 10:22 pm

Re: Simple problem upgrading

2011-11-05T19:22:36-05:00

I got contacted back by Wendy and then by Jason. Wendy reset my password. I will definitely change my email address there. I am sure my server is allergic to s2M. Not sure why though. However, it will also make my upgrading a bit trickier too since it wont connect for the automatic upgrade!

Statistics: Posted by cassel — November 5th, 2011, 7:22 pm

Re: Simple problem upgrading

2011-11-05T19:12:17-05:00

I see... You may want to change the email address then. Why don't email using the contact form, specifying another address your account could be changed to? Maybe that does the trick.

Statistics: Posted by Cristián Lávaque — November 5th, 2011, 7:12 pm

Re: Simple problem upgrading

2011-11-04T01:14:11-05:00

Actually yes. It is.

Statistics: Posted by cassel — November 4th, 2011, 1:14 am

Re: Simple problem upgrading

2011-11-04T01:00:48-05:00

I understand.

Is it the same address that gave you trouble to receive notifications from this forum?

Statistics: Posted by Cristián Lávaque — November 4th, 2011, 1:00 am

Re: Simple problem upgrading

2011-11-03T21:50:34-05:00

I obviously dont have the right login, because it is not working. That is why i use the "Lost password" option. If i enter an email addy that is not valid, i get a message about it, but the other email (which i am 99% sure i used), only says that the message has been sent. But i got nothing.

Statistics: Posted by cassel — November 3rd, 2011, 9:50 pm

Re: Simple problem upgrading

2011-11-03T21:33:58-05:00

That's odd. Did you double check that you're using the right login info (username/password)?

If still no luck, please mail support with your username and email address you used for the account, so we can check what could be wrong with it.

Statistics: Posted by Cristián Lávaque — November 3rd, 2011, 9:33 pm

Re: Simple problem upgrading

2011-11-03T04:49:57-05:00

Just upgrading the plugin to the latest version. I get this message in WP:

Your s2Member Pro Module must be updated to v111029+.
Please log in at s2Member.com for access to the latest version.

But i can't log in.

Statistics: Posted by cassel — November 3rd, 2011, 4:49 am

Re: Simple problem upgrading

2011-11-03T00:03:25-05:00

Cassel, do you mean upgrading your s2Member Pro installation or upgrading the s2Member Pro license?

Statistics: Posted by Cristián Lávaque — November 3rd, 2011, 12:03 am

Re: Simple problem upgrading

2011-11-02T22:03:41-05:00

I am sure it is not in there. I checked more than once.

Statistics: Posted by cassel — November 2nd, 2011, 10:03 pm

Re: Simple problem upgrading

2011-11-02T21:57:40-05:00

Are you sure it isn't in your Spam folder?

Statistics: Posted by Eduan — November 2nd, 2011, 9:57 pm

Simple problem upgrading

2011-11-02T20:49:26-05:00

As i wanted to upgrade my s2M Pro, i get asked to log in my s2Member.com account. I have no clue of the password so i clicked on "Lost password". I tried last night, i tried tonight, but i am not getting ANY email as a result.
I tried 2 email addresses, and for one of them it is not recognised (which i suspected), and the other one i twice got the message to check my email, but nothing.

Any idea what i going on?

Statistics: Posted by cassel — November 2nd, 2011, 8:49 pm