Community Support Forums — WordPress® ( Users Helping Users ) — 2011-11-11T02:29:02-05:00 http://www.primothemes.com/forums/feed.php?f=4&t=15850 2011-11-11T02:29:02-05:00 http://www.primothemes.com/forums/viewtopic.php?t=15850&p=52761#p52761 <![CDATA[Re: How to add free days to subscribers?]]>
To see what happened for that user, we'll need to see the related entries from the logs. WP Admin -> s2Member -> PayPal Options -> Account Details -> Enable Logging

Statistics: Posted by Cristián Lávaque — November 11th, 2011, 2:29 am

]]> 2011-11-09T13:05:07-05:00 http://www.primothemes.com/forums/viewtopic.php?t=15850&p=52663#p52663 <![CDATA[How to add free days to subscribers?]]>
After a major breakdown of the hosting service Bluehost.com lasted hours, I have to give 1 free day to all the current subscribers. How do I do that? If an automated way does not exist, is there a manual way?

Finally, there is one subscriber who followed the procedure like the others, got charged by Paypal but his member status did not switch to level 1 and stayed the default (member). How do I find out why?

Statistics: Posted by dfumagalli — November 9th, 2011, 1:05 pm

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