Community Support Forums

Re: slow registration

2011-12-30T21:15:18-05:00

Yes, fully agree. A quick call to Rackspace would probably do the trick.

Statistics: Posted by Jason Caldwell — December 30th, 2011, 9:15 pm

Re: slow registration

2011-12-30T21:04:35-05:00

Ah, I had not thought of that. Rackspace is supposed to have great support, though, they should be able to help you, redarroweric.

Statistics: Posted by Cristián Lávaque — December 30th, 2011, 9:04 pm

Re: slow registration

2011-12-30T19:47:42-05:00

My guess is the underlying database. Slow database connections can cause lag like this. On some Cloud Computing models, such as Rackspace Cloud Sites, the Apache processes are on the Cloud, but not the database. The database is a shared resource, and also resides on a different node. MediaTemple works around this issue by providing what's called a "Grid Container", giving you dedicated database resources. If you continue to have trouble with Rackspace, I would consider moving to MediaTemple (gs).

Statistics: Posted by Jason Caldwell — December 30th, 2011, 7:47 pm

Re: slow registration

2011-12-30T15:57:01-05:00

No worries, redarroweric. I suggest contacting your web host and explaining the problem. They should be able to take a look at it. WordPress is an extremely popular piece of software and web hosts are aware that it should work out-of-the-box. (In fact, an environment where WordPress works is usually a selling point for web hosts!)

Good luck!

Statistics: Posted by Raam Dev — December 30th, 2011, 3:57 pm

Re: slow registration

2011-12-30T10:07:23-05:00

It seems the issue is in the server because it hangs with the regular WP registration. I increased the memory on the server, and even upgraded to Wordpress 3.3 and nothing works. I know this is not plugin related but if you have any tips that you could pass along, it would be appreciated.

It has to be something in the server because I just noticed another site on the server has the same issue. The registration form works great on my localhost. I am hosting on a Rackspace cloud server.

Sorry for not thinking ahead and testing this before I asked for help.

Statistics: Posted by redarroweric — December 30th, 2011, 10:07 am

Re: slow registration

2011-12-29T16:07:44-05:00

Could you try disabling s2Member and then check to see if the registration form still hangs?

Statistics: Posted by Raam Dev — December 29th, 2011, 4:07 pm

Re: slow registration

2011-12-29T15:24:31-05:00

Did Jason have time to look at this?

Statistics: Posted by redarroweric — December 29th, 2011, 3:24 pm

Re: slow registration

2011-12-28T06:02:46-05:00

Thanks. I'll ask Jason what he thinks.

Statistics: Posted by Cristián Lávaque — December 28th, 2011, 6:02 am

Re: slow registration

2011-12-27T09:14:29-05:00

http://findgarageband.com/wp-login.php?action=register

Statistics: Posted by redarroweric — December 27th, 2011, 9:14 am

Re: slow registration

2011-12-22T05:17:02-05:00

Could you post the URL to it so I look at it? You can use the contact form if you want to keep it private. http://s2member.com/contact

Statistics: Posted by Cristián Lávaque — December 22nd, 2011, 5:17 am

slow registration

2011-12-21T10:23:19-05:00

I have a registration form with 5 custom fields. What would cause the registration process to take over 30 seconds? The submit button changes "processing" and hangs for a long time.

I do not have any other plugins currently active. The login form works at a normal speed.

Statistics: Posted by redarroweric — December 21st, 2011, 10:23 am