Community Support Forums — WordPress® ( Users Helping Users ) — 2012-01-13T20:28:56-05:00 http://www.primothemes.com/forums/feed.php?f=4&t=16708 2012-01-13T20:28:56-05:00 http://www.primothemes.com/forums/viewtopic.php?t=16708&p=60479#p60479 <![CDATA[Re: Members are not able to access protected files]]> viewtopic.php?f=4&t=16510#p59497

Statistics: Posted by Raam Dev — January 13th, 2012, 8:28 pm

]]> 2012-01-12T06:25:29-05:00 http://www.primothemes.com/forums/viewtopic.php?t=16708&p=60336#p60336 <![CDATA[Re: Members are not able to access protected files]]>
It seems that downloads are impossible - with any level of access (even admin and those given permission) when using ?s2member_file_remote=1 or ?s2member_file_remote=yes. When the auth window pops up, and credentials are entered, they are always rejected. (This is a problem, as I'm trying to set up a podcast.) Downloads work when using straightforward links on the site itself.

Any advice?

Statistics: Posted by orbithb — January 12th, 2012, 6:25 am

]]> 2012-01-12T04:50:58-05:00 http://www.primothemes.com/forums/viewtopic.php?t=16708&p=60321#p60321 <![CDATA[Re: Members are not able to access protected files]]>
When you try to download from while logged into your admin account, are you allowed to?

Did you try while logged into another account? What level does it have? Could you confirm the user role in the account's profile?

Statistics: Posted by Cristián Lávaque — January 12th, 2012, 4:50 am

]]> 2012-01-07T06:17:20-05:00 http://www.primothemes.com/forums/viewtopic.php?t=16708&p=59922#p59922 <![CDATA[Re: Members are not able to access protected files]]>
Dir = the prescribed "s2member-files" folder

link = http://www.MY-DOMAIN.com/?s2member_file ... E-NAME.xml (I've also tried s2member_file_remote=yes, because I saw it somewhere else on the Primo Themes site/forum). I've obviously replaced the actual domain and file name.

Download settings = 99999999 per 365 days for all members level 1 and above, 0 per 365 days for level 0

Statistics: Posted by orbithb — January 7th, 2012, 6:17 am

]]> 2012-01-07T05:27:27-05:00 http://www.primothemes.com/forums/viewtopic.php?t=16708&p=59917#p59917 <![CDATA[Re: Members are not able to access protected files]]>
- What dir(s) the files are in
- The link you're using for the file: URL or shortcode
- Your download settings: screenshot WP Admin -> s2Member -> Download Options -> Basic

Thanks! :)

Statistics: Posted by Cristián Lávaque — January 7th, 2012, 5:27 am

]]> 2012-01-05T20:16:08-05:00 http://www.primothemes.com/forums/viewtopic.php?t=16708&p=59822#p59822 <![CDATA[Re: Members are not able to access protected files]]> Statistics: Posted by orbithb — January 5th, 2012, 8:16 pm

]]> 2012-01-05T20:08:04-05:00 http://www.primothemes.com/forums/viewtopic.php?t=16708&p=59821#p59821 <![CDATA[Members are not able to access protected files]]>
However, when I enter valid log-in information for an account that should have access, I am denied. I cannot access the files.

Can anyone enlighten me as to what might be happening here?

Statistics: Posted by orbithb — January 5th, 2012, 8:08 pm

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