Community Support Forums

Re: The Logged in As Display Name has disappeard : /

2012-01-11T10:57:07-05:00

OK, thanks for reporting back.
If you find out anything else please tell us.

Statistics: Posted by Eduan — January 11th, 2012, 10:57 am

Re: The Logged in As Display Name has disappeard : /

2012-01-11T10:40:56-05:00

Unfortunately i cannot do a compatibility test because there are live users on the system and we are newly launched.
But i did find that it appears to only be affecting the Admin account. In Safari, and Firefox the other users have let me know they can see their names just fine.

Statistics: Posted by bitofgrace — January 11th, 2012, 10:40 am

Re: The Logged in As Display Name has disappeard : /

2012-01-11T10:20:39-05:00

Could you try making a compatibility test?

Just disable each plugin one by one (without including s2Member) until the problem goes away.

Also could you please try changing the theme to the default one (TwentyEleven)? And see if it works after that.

You should try one at a time in order to make sure you find the correct problem.

Another fast way is to deactivate all the plugins (not s2Member) and change back to the default theme (TwentyEleven), and then clear your browser's cache. See if the problem goes away, if it does, then activate each plugin one per one until the problem appears again, then the theme you were using, that should show up the criminal.

If you find the criminal, could you please tell me which plugin/theme was causing the problems? Thanks.

Please tell me how it goes and I hope this helps.

Statistics: Posted by Eduan — January 11th, 2012, 10:20 am

The Logged in As Display Name has disappeard : /

2012-01-11T09:51:39-05:00

Logged In As.png

The Display Name used to show in the Login widget.. "Logged In As: Display Name | Logout"
But now the Display Name portion is missing entirely.

Having trouble tracking if this is an S2 update change... or if something else is suddenly interfering.

Statistics: Posted by bitofgrace — January 11th, 2012, 9:51 am