Community Support Forums

Re: Restoring cancelled subscription

2012-01-24T15:27:23-05:00

Sure Martin. Let us know if we can help. Thanks for the follow-up.

Statistics: Posted by Jason Caldwell — January 24th, 2012, 3:27 pm

Re: Restoring cancelled subscription

2012-01-24T05:23:27-05:00

Hello Jason,

thank you, I'll post here if we decide to use this and it works or if we have some more questions.

Thanks,
Martin

Statistics: Posted by foliovision — January 24th, 2012, 5:23 am

Re: Restoring cancelled subscription

2012-01-19T22:56:17-05:00

Hi there. Yes, that is correct. You would use a PayPal Subscription Modification Button to allow an existing Free Subscriber (perhaps due to a prior demotion) to pay you again and have their account upgraded back to a paid status at a higher Membership Level.

Statistics: Posted by Jason Caldwell — January 19th, 2012, 10:56 pm

Restoring cancelled subscription

2012-01-19T14:16:36-05:00

Hello support,

we have members which cancel they PayPal subscription payment profiles, then they get demoted on the website and they later decide to re-join. What is the best solution for this?

I found only one thread about similar issue: Demoted member re-activate himself: viewtopic.php?f=4&t=6651&p=16475&hilit=restore+subscription#p16475

However we don't have PayPal Pro.

How to handle this? I imagine that once they cancel their PayPal subsciptions, they need to get a new one and it needs to be associated with their existing account.

Are the PayPal "Subscription Modifications" buttons which you provide exactly for this purpose?

Thanks,
Martin

Statistics: Posted by foliovision — January 19th, 2012, 2:16 pm