Community Support Forums

Re: Members accessing expired accounts

2012-01-22T23:18:22-05:00

Thank you.

Enable s2Member's Auto-EOT System should have a value, please set it to what you prefer.

If he has the free membership level, I'm assuming the Subscriber or s2Member Level 0 role, he either was always at that role or was demoted to it on EOT. If a user with that role has access to your content, then the content is not restricted above that level. Could you give me a link to a page he was able to access and shouldn't have, please?

Statistics: Posted by Cristián Lávaque — January 22nd, 2012, 11:18 pm

Re: Members accessing expired accounts

2012-01-20T22:20:21-05:00

Here is what the fields are set at...
Enable s2Member's Auto-EOT System?: Empty field
Membership EOT Behavior ( demote or delete )? : set at Demote
Fixed-Term Extensions ( auto-extend )? : set at YES

EOT: Fri Aug 26, 2011 12:00 am PDT
Role: Membership Level: Free

Karen
Karen

Statistics: Posted by aimcenters — January 20th, 2012, 10:20 pm

Re: Members accessing expired accounts

2012-01-20T22:04:31-05:00

Could you check what your setting for EOT Behavior is? WP Admin -> s2Member -> PayPal Options -> Automatic EOT Behavior

Also, could you verify if the user you mention has an EOT time in his profile, and what his WP role is?

Statistics: Posted by Cristián Lávaque — January 20th, 2012, 10:04 pm

Members accessing expired accounts

2012-01-20T12:48:46-05:00

Hello,
Re: s2Member Pro -- It seems that expired accounts are able to continue to log into their account, accessing 'membership only' pages and I wonder why this is so? I would like it to be setup so that when a membership expires they no longer have access to their account. Is there a setting that needs to be changed? Thanks. Karen

Statistics: Posted by aimcenters — January 20th, 2012, 12:48 pm