Community Support Forums

Re: Possibility of changing field sizes and/or deleting fiel

2011-05-20T21:55:21-05:00

Wow.. That's what I called exceptional service. I'm impressed!

Statistics: Posted by cnyc31 — May 20th, 2011, 9:55 pm

Re: Possibility of changing field sizes and/or deleting fiel

2011-04-08T12:29:22-05:00

Any word back from the hosting company on this?
Or is this a dedicated server?

If you cannot get this problem solved, please submit a copy of your .htaccess file, and a copy of your httpd.conf file for Apache. We'll be happy to review your configuration.

Statistics: Posted by Jason Caldwell — April 8th, 2011, 12:29 pm

Re: Possibility of changing field sizes and/or deleting fiel

2011-04-07T12:59:59-05:00

Thanks for bringing this to my attention Cristián.

This site owner contacted me via email about a week ago, and I replied:

I just took a quick look at your site and the source of this problem seems to be server related.

For some reason that eludes me,
these two files are failing to load through WordPress:
http://nacvas.org/?ws_plugin__s2member_ ... -527367417
http://nacvas.org/?ws_plugin__s2member_ ... -527367417

These two files make up s2Member's JavaScript and CSS libraries. Since these files are not loading, I suspect you're having problems in the admin area as well. I would check with your server administrator and see if there is something at the server level that might prevent these files from loading.

These two files should be loaded through WordPress. s2Member calls upon your WordPress installation, which should be at: http://nacvas.org/ , and then it sends through query string parameters to call upon s2Member.

Code:
http://nacvas.org/?ws_plugin__s2member_css=1&qcABC=1&ver=3.5.4-1.5.3-527367417 http://nacvas.org/?ws_plugin__s2member_js_w_globals=1&qcABC=1&ver=3.5.4-1.5.3-527367417

Possible solution:
Please contact your hosting provider to ask why these files are not loading. I suspect it's a server configuration issue at the Apache level.

Statistics: Posted by Jason Caldwell — April 7th, 2011, 12:59 pm

Re: Possibility of changing field sizes and/or deleting fiel

2011-04-07T12:50:09-05:00

http://nacvas.org/join-nacvas/

Statistics: Posted by Cristián Lávaque — April 7th, 2011, 12:50 pm

Re: Possibility of changing field sizes and/or deleting fiel

2011-04-07T12:05:48-05:00

Thanks for reporting this important issue.

Maryke wrote:
Hi Christian

I want to remove the card start date and change the width of some of the fields. And the icons for the payment gateways don't show up either.

The Card Start Date ( or Issue Number ) is only required for Maestro/Solo cards, and under normal circumstances, this field is hidden dynamically. It's only visible when needed by your Payment Gateway.

In your case though, it appears that s2Member's JavaScript and CSS libraries that deal with overall layout and functionality of Pro Form integrations is not loading properly on your site. I would start by taking a look at your site in Firefox; go up to the Tools -> Error Console -> Errors panel and see if you have another plugin introducing errors.

If you're unable to pin this down, please post a link to your page; we'll have a look for you.

Statistics: Posted by Jason Caldwell — April 7th, 2011, 12:05 pm

Re: Possibility of changing field sizes and/or deleting fiel

2011-04-05T17:35:06-05:00

It looks like your s2Member CSS is not being used. Don't know why, though.

I'll ask Jason, he may be around later.

Statistics: Posted by Cristián Lávaque — April 5th, 2011, 5:35 pm

Re: Possibility of changing field sizes and/or deleting fiel

2011-04-05T16:46:26-05:00

This is the code

[s2Member-Pro-PayPal-Form level="1" ccaps="" desc="$9.95 USD / Monthly ( recurring charge, for ongoing access )" ps="paypal" cc="USD" ns="1" custom="nacvas.org" ta="0" tp="0" tt="D" ra="9.95" rp="1" rt="M" rr="1" accept="paypal,visa,mastercard,amex,discover,maestro,solo" accept_via_paypal="paypal" coupon="" accept_coupons="0" /]

And included the screenshot

Statistics: Posted by Maryke — April 5th, 2011, 4:46 pm

Re: Possibility of changing field sizes and/or deleting fiel

2011-04-05T16:05:33-05:00

Are you sure the start card date isn't required by your gateway?

You can edit the style for individual fields using their IDs, for example s2member-pro-paypal-checkout-form-first-name-div.

By the way, rather than editing s2member.css, I suggest you add your styles in your own CSS file and make them !important to make sure they have a higher priority than the default s2member styles. http://www.w3.org/TR/CSS2/cascade.html#important-rules

Can you show me a screenshot of the missing cards, and the shortcode you're using to generate the form? Thanks!

Statistics: Posted by Cristián Lávaque — April 5th, 2011, 4:05 pm

Re: Possibility of changing field sizes and/or deleting fiel

2011-04-05T15:47:36-05:00

Hi Christian

I want to remove the card start date and change the width of some of the fields. And the icons for the payment gateways don't show up either.

Statistics: Posted by Maryke — April 5th, 2011, 3:47 pm

Re: Possibility of changing field sizes and/or deleting fiel

2011-04-05T12:27:43-05:00

Hi Maryke!

You can edit the style of the form from this file s2member/includes/s2member.css

Which fields do you want to remove?

Statistics: Posted by Cristián Lávaque — April 5th, 2011, 12:27 pm

Possibility of changing field sizes and/or deleting fields

2011-04-05T10:07:05-05:00

Pro-forms

I would like to change the sizes of fields and also remove one or two fields in my registration page.

Where should I change this?

Statistics: Posted by Maryke — April 5th, 2011, 10:07 am