Community Support Forums

Re: White admin page

2010-07-16T01:31:00-05:00

Update on this investigation.

With s2Member Pro, we were able to reproduce this bug, running on GoDaddy shared hosting. The problem has to do with the ionCube loader, and/or the Zend Optimizer that is required to run s2Member Pro. On GoDaddy shared hosting, there is a lengthy delay with any update to the php.ini file, which can cause "the white screen of death" temporarily during the transition.

In our testing ( thus far ), the bug does NOT have anything to do with s2Member Pro, but rather, with the delay in server configuration updates on the shared hosting platform offered by GoDaddy.

Possible solution: After updating your php.ini file, wait approximately 1 hour before re-testing your installation. If the problem persists, please contact GoDaddy Support for further assistance.

Statistics: Posted by Jason Caldwell — July 16th, 2010, 1:31 am

Re: White admin page

2010-07-08T07:00:34-05:00

Hi there. Thanks for reporting this.

You're not the first person to have this problem. There seems to be a conflict under certain conditions. However, as of yet, we've been unable to reproduce it. If you, or anyone else can provide me with a WP Dashboard login to an installation that is producing this conflict, I'll be happy to have a look. I can be contacted privately through this form: http://www.s2member.com/contact/

@REFERENCE
viewtopic.php?f=4&t=332

Statistics: Posted by Jason Caldwell — July 8th, 2010, 7:00 am

White admin page

2010-07-06T15:58:52-05:00

hi
After manual installation on wp3 I get after activation a white page - no chance to see the dashboard.
http://www.holz-verantwortungsvoll-nutz ... 2340e617f9

This is the link. what can I do?

'Regards
Karl

Statistics: Posted by carlo1000 — July 6th, 2010, 3:58 pm