Since this question is related to a different issue than what we were discussing previously, I posted this as a new topic.
Our site will sell access to 2 packs of posts for 6 months counting from the purchase date. I just tested the purchase using a real paypal account and it went great. However, I noticed something, that I'm not sure if it is the normal behavior, or I did something wrong.
I setup the paypal button selecting these options:
- I'll offer the first 0 days free
- Then I want to charge 19.99
- One time (for 6 months access, non-recurring)
- checkout page style: left untouched
- Custom capabilities: pack1
As I said above, purchase went great, I got the email notification inviting me to register to associate a username with the membership, registered to the site, and then logged in, and was able to see the protected posts.
However, paypal notifications turned out to be a little confussing. Instead of getting just one email from paypal, saying that I made a payment for the $19.99, I got three emails.
- First email: saying that I had successfully canceled "the following PayPal Recurring Payment profile. We will no longer bill the buyer." The billing cycle was of 6 months.
- Second email: saying that I had "sent an automatic payment of $19.99"
- Third email: saying that I had "set up an automatic payment profile" of $ 19.99 every 6 months.
I think the emails got in the wrong order, and I should have got them this way:
- Automatic recurring payment profile setup
- Payment sent
- Cancellation of automatic recurring payment profile
In any case, I may have got them in the wrong order because of the amount of text in each one, and how Internet handles emails. But my question is, is it possible to make this send only ONE email to users, instead of three? These three emails, I can foresee, will be really confussing to users, because they are supposed to pay just one time, and they will see emails referring to recurring payments.
Is there something I can do to get just one email sent from paypal?
Thanks again for your help!Statistics: Posted by scalare — July 23rd, 2010, 2:32 pm
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