Community Support Forums

Re: e-mail notification is not sent

2011-04-25T15:10:04-05:00

Thanks for reporting back. I'm glad you found the problem and hope you can sort it out without much trouble.

Statistics: Posted by Cristián Lávaque — April 25th, 2011, 3:10 pm

Re: e-mail notification is not sent

2011-04-25T07:52:46-05:00

the proble does not come from s2member but from e-mail sending in php in relation with my dedicated server.
e-mails are sent but some of them never arrive, depending from the e-mail address ...

Statistics: Posted by ccertain — April 25th, 2011, 7:52 am

Re: e-mail notification is not sent

2011-04-24T15:41:54-05:00

yes I did it. But I'm going to do it again with another e-mail address.

Statistics: Posted by ccertain — April 24th, 2011, 3:41 pm

Re: e-mail notification is not sent

2011-04-24T15:02:54-05:00

I see. That's weird. The IPN log says it did send the emails:

5 => 'Signup Confirmation Email sent to: "Patricia XXXXXX" ; "webmaster" .',

Did you check both email accounts? Did you look inside the spam folder?

Statistics: Posted by Cristián Lávaque — April 24th, 2011, 3:02 pm

Re: e-mail notification is not sent

2011-04-24T01:17:22-05:00

Thank you Christian,
yes IPN seems to work and I don't use sandbox. The amount is really paid.
User receives the two e-mails of Paypal saying he has subscribe to a monthly payment and has paid the first amount,
here is the part of the log concerning my test : (I added XXXX to mask the e-mail address but the address do works)

Code:: array ( 0 => 'IPN received on: Sat Apr 23, 2011 8:31:34 pm UTC', 1 => 's2Member POST vars verified through a POST back to PayPalÂ®.', 2 => 's2Member originating domain ( _SERVER[HTTP_HOST] ) validated.', 3 => 's2Member txn_type identified as (web_accept|subscr_signup).', 4 => 's2Member txn_type identified as (web_accept|subscr_signup) w/o update vars.', 5 => 'Signup Confirmation Email sent to: "Patricia XXXXXX" ; "webmaster" .', 6 => 'Storing IPN signup vars into a Transient Queue. These will be processed on registration.', ),

is this normal that the log shows "_SERVER[HTTP_HOST] " and not the real server name ?

Statistics: Posted by ccertain — April 24th, 2011, 1:17 am

Re: e-mail notification is not sent

2011-04-23T16:01:26-05:00

Are you using PayPal's sandbox?

Is PayPal's IPN working correctly? Could you check your IPN logs?

Statistics: Posted by Cristián Lávaque — April 23rd, 2011, 4:01 pm

e-mail notification is not sent

2011-04-23T15:19:20-05:00

Hi,
when a new user pays by Paypal he is successfully redirected to the registration form, but the e-mail notification is not sent, and the user doesn't receive his password...
The-mail php function works correctly, and I really don't see what happens.

Statistics: Posted by ccertain — April 23rd, 2011, 3:19 pm