Community Support Forums

Re: Subscriber Cancellation for Non-Paypal Users

2011-06-08T17:35:16-05:00

Great!

Statistics: Posted by Cristián Lávaque — June 8th, 2011, 5:35 pm

Re: Subscriber Cancellation for Non-Paypal Users

2011-06-08T10:00:08-05:00

.. Evidently, I am blind as a bat. That's precisely what I was looking for. Confound it all!

Also, thanks!

Statistics: Posted by El_Sye — June 8th, 2011, 10:00 am

Re: Subscriber Cancellation for Non-Paypal Users

2011-06-07T14:14:27-05:00

Wouldn't the cancellation pro-form do the job? WP Admin -> s2Member -> PayPal Pro-Forms -> PayPal Pro Billing Cancellation Forms

Statistics: Posted by Cristián Lávaque — June 7th, 2011, 2:14 pm

Re: Subscriber Cancellation for Non-Paypal Users

2011-06-07T13:21:38-05:00

That is correct. All recurring payment processing is done through Website Payments Pro. In this case, it's an individual using a credit card without a PayPal account. The recurring membership profile was set up in PayPal, and works just fine--We just need a way, if at all possible, for a user to cancel the charges to their credit card.

Statistics: Posted by El_Sye — June 7th, 2011, 1:21 pm

Re: Subscriber Cancellation for Non-Paypal Users

2011-06-07T12:12:46-05:00

They used the card but the gateway was PayPal?

Statistics: Posted by Cristián Lávaque — June 7th, 2011, 12:12 pm

Subscriber Cancellation for Non-Paypal Users

2011-06-07T10:00:09-05:00

A (possibly) silly question.. But is there any functionality in s2 to allow non-PayPal subscribers who used a credit card to cancel a subscription? I read over the subscriber cancellation button in the admin panel, but that doesn't seem like it'd be what I need--So, I figured the next best thing would be to mosey over here and ask you fine people!

Thanks!

Statistics: Posted by El_Sye — June 7th, 2011, 10:00 am