Community Support Forums

Re: Confirmation e-mails seem to not be getting sent

2010-11-13T02:38:32-05:00

Alright - I was having problems with this initially, but it looks like I'm still having issues.

I launched a site today and 40% of the signup confirmation emails didn't get pushed out to people. Has anyone experienced anything like this? I manually added in all the people - it would be really great (essential even) to fix this problem and get 100% delivery rates. Any ideas?

Mitch

Statistics: Posted by Derelect — November 13th, 2010, 2:38 am

Re: Confirmation e-mails seem to not be getting sent

2010-11-11T01:52:11-05:00

I found the issue to my problem was that I had a duplicate 'custom' input type on the signup form.
Was able to find and track down the problem using the error reporting. Problem solved.

Statistics: Posted by Derelect — November 11th, 2010, 1:52 am

Re: Confirmation e-mails seem to not be getting sent

2010-11-09T13:56:37-05:00

Just to follow up for myself, replacing all instances of "mail ()" with wp_mail() as in this thread worked for me. Do note the slightly-unusual inclusion of a space in the usage of the mail() function when searching. That tripped me up.

Statistics: Posted by sugeneris — November 9th, 2010, 1:56 pm

Re: Confirmation e-mails seem to not be getting sent

2010-11-09T10:59:21-05:00

I'm having this problem as well.

I'm able to get the confirmation email from Paypal, but not the notification email from S2 Member.
I tried modifying the S2 member files to replace mail () with wp_mail () as instructed in another post - this didn't work.

Do you think this is a problem that paypal is not notifying back to S2 member correctly?
Is there a way that I can see if the notifications are being sent?

Thanks for any help that anyone can give.

Mitch

Statistics: Posted by Derelect — November 9th, 2010, 10:59 am

Re: Confirmation e-mails seem to not be getting sent

2010-11-08T14:10:38-05:00

Hi,

I also have a problem with confirmation email. When a visitor signs up he just receive a mail with username, password and a link to login.php.

How do I get the users to receive the confirmation mail from [Pro] Confirmation mail? I use the PayPal Pro / Free Registration Form.

Statistics: Posted by x3000gold — November 8th, 2010, 2:10 pm

Confirmation e-mails seem to not be getting sent

2010-11-08T12:31:27-05:00

We just launched last night, and things are mostly going well, but we're seeing some evidence that users aren't receiving the confirmation e-mail, and a test I've run seems to confirm this. (I'm going to be doing some more digging soon.)

One thing I need to point out is that host limitations(no access to standard mail(), for example) require that we're using the Configure SMTP plugin to route this stuff through the client's GMail apps setup.

One thing that's a bit unclear to me is exactly who sends out the Confirmation Email. Does that get forwarded to Paypal and it gets sent by them, or does the WordPress system send it? And if it's WP, does the plugin try to do this itself, or should it be going through some centralized system in WP so that it would be working through the SMTP plugin's settings? I'm trying to hunt down where the breakage is happening.

Thanks for any help.

Statistics: Posted by sugeneris — November 8th, 2010, 12:31 pm