Re: Help: Can't see users

2011-11-02T01:59:49-05:00

Glad you fixed it! Let us know what happens with the next one.

Statistics: Posted by Cristián Lávaque — November 2nd, 2011, 1:59 am

Re: Help: Can't see users

2011-11-01T10:53:29-05:00

Fixed it. I hadn't set up the approval URL correctly on the CCBill sub account so s2Member will not have received the data. Hopefully it'll work fine with my next subscriber

Statistics: Posted by patb1966 — November 1st, 2011, 10:53 am

Help: Can't see users

2011-11-01T09:46:06-05:00

Hi,

I'm new to s2member and recently set up a subscription website using the CCBill facilities. Today I received an email from CCBill saying, "You are receiving this email to let you know that Joe Bloggs attempted to subscribe to account 999999-9999 and was declined due to You currently have a subscription and are unable to signup."

When I spoke to CCBill they said this message implied he was already a member. Perhaps he sent his subscription in twice accidentally. CCBill confirmed he was still a member as far as they're concerned. The initial subscription is for 3 days before going into regular 30 day intervals.

Being excited to get my first subscriber I logged into WordPress and checked my Users. There was only me and my test account. Undeterred I accessed the S2Member users only to find the same list.

Does this mean I've got a problem with members?

Is there anyway of checking member history so I could find out whether he'd unsubscribed or something?

TIA,

Pat

Statistics: Posted by patb1966 — November 1st, 2011, 9:46 am

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Re: Help: Can't see users

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