Community Support Forums

Re: Fields disappearing in PayPal Pro / ProForms

2011-12-25T03:36:11-05:00

You can try Plugin Organizer to deactivate plugins in a single page to test there, while they remain active in the rest of the site. http://wordpress.org/extend/plugins/plugin-organizer/

Statistics: Posted by Cristián Lávaque — December 25th, 2011, 3:36 am

Re: Fields disappearing in PayPal Pro / ProForms

2011-12-23T15:14:03-05:00

I'm using Chrome (v16.0.912) on Mac OS X (Snow Leopard) and I see the second set of fields just fine. Can you try clearing your browser cache and restarting all your browsers?

Statistics: Posted by Raam Dev — December 23rd, 2011, 3:14 pm

Re: Fields disappearing in PayPal Pro / ProForms

2011-12-23T14:57:56-05:00

That sheds some light on it. It works fine in Firefox. But Chrome is not showing the second set of fields.

Since this is a production site (this is a non-production page, but will move to production) I can't disable all plugins. That's not very practical!

Statistics: Posted by mclanea — December 23rd, 2011, 2:57 pm

Re: Fields disappearing in PayPal Pro / ProForms

2011-12-23T14:30:44-05:00

Hi mclanea,

I'm looking at the page right now and I see all three fields (coupon code, zip code, and referral name). Are you currently using one or two shortcodes?

If you're using two shortcodes to make this work, I think this sounds like a possible plugin conflict issue. Can you try disabling all your plugins (except s2Member) and see if that fixes the problem?

Statistics: Posted by Raam Dev — December 23rd, 2011, 2:30 pm

Re: Fields disappearing in PayPal Pro / ProForms

2011-12-22T16:43:26-05:00

If it helps, here is my shortcode:

Code:: [s2Member-Pro-PayPal-Form level="1" ccaps="" desc="TheWell Member / Description and pricing details here." ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="uywi.org" ta="0" tp="0" tt="D" ra="0.01" rp="1" rt="M" rr="1" rrt="" rra="2" accept="paypal,visa,mastercard,amex,discover" accept_via_paypal="paypal" coupon="" accept_coupons="1" default_country_code="" captcha="0" /]

Statistics: Posted by mclanea — December 22nd, 2011, 4:43 pm

Fields disappearing in PayPal Pro / ProForms

2011-12-22T16:41:57-05:00

OK, please help me with this mystery.

I'm using ProForms with PayPal Pro. Here's the link to our page. (Still testing)
https://uywi.org/pro-forms/

The form shows up just fine, however there should be 2 additional fields. One for zip code and one asking for a referral name.

Here's the crazy part. It won't show up if I put the short code in once. But it does show up if I put it in TWICE. (But the coupon code box disappears and the PayPal option disappears, too.)

How do I get both the coupon code AND the zip code/referral fields to show up?

Thanks!

Statistics: Posted by mclanea — December 22nd, 2011, 4:41 pm