Community Support Forums

Re: Payment Processed on iPad but user not a paid subsriber

2012-01-09T22:53:03-05:00

If you have a Mac, you can enable the Develop menu in Safari (Preferences -> Advanced -> Enable develop menu in menu bar) and then go to Develop -> User Agent -> Safari iOS iPad to emulate the browser on an iPad. From there, try to complete a test transaction and see if you have the same problem.

Statistics: Posted by Raam Dev — January 9th, 2012, 10:53 pm

Re: Payment Processed on iPad but user not a paid subsriber

2012-01-08T18:43:30-05:00

Anyone?

Statistics: Posted by teamNOOB — January 8th, 2012, 6:43 pm

Re: Payment Processed on iPad but user not a paid subsriber

2012-01-07T20:12:47-05:00

I should also mention that we have had normal users (using a pc) make a payment fine. I am wondering if it's a mobile device related issue?

Statistics: Posted by teamNOOB — January 7th, 2012, 8:12 pm

Payment Processed on iPad but user not a paid subsriber

2012-01-07T18:48:12-05:00

Hey all,

I had a customer make a payment on my site via their ipad and the payment went through (got the paypal) receipt - but the user is still a subscriber, not a paid member.

How would I go about trouble shooting this?

Thanks,
Ben

Statistics: Posted by teamNOOB — January 7th, 2012, 6:48 pm