Community Support Forums

Re: Renewing an expired subscription

2012-01-24T15:56:42-05:00

Happy I helped

Statistics: Posted by Bruce C — January 24th, 2012, 3:56 pm

Re: Renewing an expired subscription

2012-01-24T15:55:23-05:00

doh! Perfect....hehe...wish I would have seen that earlier...it explains everything perfectly.

Thanks for your help and quick response!

Steve

Statistics: Posted by slyhands — January 24th, 2012, 3:55 pm

Re: Renewing an expired subscription

2012-01-24T15:51:16-05:00

Hi Steve,

You'll need to create a new Button/Pro Form to handle Upgrades. You can find them in the same place you got them from, should be called Subscription Modification Pro Forms / Buttons

Statistics: Posted by Bruce C — January 24th, 2012, 3:51 pm

Renewing an expired subscription

2012-01-24T15:42:07-05:00

Hello -

Quick question on renewing a members subscription that has expired.

Currently, when they attempt to access the page to modify their billing information, s2member prints a message to the screen that reads: "Nothing to update. You're NOT a paid Member."

I understand that I may need to add a conditional to this page to see if they are Level 0 (fee) or Level 1 (paid), but my question is, where to I redirect them to?

My guess is that the previous s2member account and paypal subscription relationship no longer exist, and a new one needs to be created.

So, if I determine they are a previously paid member, do I simply redirect them to the original sign-up page to create a new subscription? (And will this subscription automatically be associated to the s2member account they are logged into?)

Thanks in advance,

Steve

Statistics: Posted by slyhands — January 24th, 2012, 3:42 pm