Community Support Forums

Re: New registration passwords not being sent

2011-04-01T11:04:42-05:00

Ah, very cool! Thank you for sharing it!

Statistics: Posted by Cristián Lávaque — April 1st, 2011, 11:04 am

Re: New registration passwords not being sent

2011-04-01T08:16:05-05:00

New User Email Setup - it's really good as you can completely customise the registration email.

Statistics: Posted by prooffairy — April 1st, 2011, 8:16 am

Re: New registration passwords not being sent

2011-03-31T16:32:56-05:00

Great!

What plugin did you use?

Statistics: Posted by Cristián Lávaque — March 31st, 2011, 4:32 pm

Re: New registration passwords not being sent

2011-03-31T07:38:55-05:00

I had a look at the database, all seems to be in order. Ended up finding a custom registration p[lugin that has let me specifiy the correct email and change the message that gets sent out.

Thanks

Statistics: Posted by prooffairy — March 31st, 2011, 7:38 am

Re: New registration passwords not being sent

2011-03-30T12:08:35-05:00

I see what you mean.

Well, I don't know why those went to the spam folder, I registered a moment ago in your forum and the email with the password got to my inbox immediately.

It may be caused because of someone else in your same IP who's been spamming people and got the IP dirty. It's one of the disadvantages of being in a shared server. I don't know if that your case, though.

I guess you will have to give the person a message reminding her to check her spam box and if found there, mark it as "not spam" and add you to her contacts list.

s2Member is not the one that sends that email, though, which is why your s2Member configuration doesn't apply. It's an email sent by WordPress itself upon registration.

You say you already updated the email address in its configuration? WP Admin -> Settings -> General -> Email Address.

If that fails, you could go to your database, look at the users table and see if you find the email that's being used and change it to the one you want there.

Hope that helps.

Statistics: Posted by Cristián Lávaque — March 30th, 2011, 12:08 pm

Re: New registration passwords not being sent

2011-03-30T03:36:07-05:00

The email address in there is info@networkingwomen.org.uk

The email that passwords appear to come from is alison@theprooffairy.com - which is my email. it is the one that was originally used in the WP general settings when the site was set up, but has since been changed to the info@networkingwomen.org.uk one.

Also in Gmail the messages go straight into spam with a warning that it may not have come from the person it says it's come from!

Please help ...!

Statistics: Posted by prooffairy — March 30th, 2011, 3:36 am

Re: New registration passwords not being sent

2011-03-29T18:22:37-05:00

Take a look here WP Admin -> s2Member -> General Options -> Email Configuration.

Is that what you need?

Statistics: Posted by Cristián Lávaque — March 29th, 2011, 6:22 pm

Re: New registration passwords not being sent

2011-03-29T07:42:25-05:00

Ah just to update - the passwords have been sent - but went directly to spam. Is there something in the settings that Ic an change to make them come from a genuine email address, as they came from the hosting company!

Statistics: Posted by prooffairy — March 29th, 2011, 7:42 am

New registration passwords not being sent

2011-03-29T07:40:40-05:00

I'm in the process of setting up a forum for a client and I've installed S2 Member as they eventually want to start charging for access (a nominal fee to keep out spammers) - though we're letting it run free while we build up the content.

I've tried registering using a couple of spare email addresses and I don't get emails back with the password - which makes it pretty useless!

Might be that I've missed something obvious in setting it up - can anyone help me out please?

The website is http://www.networkingwomen.org.uk/forum

Thanks in advance

Statistics: Posted by prooffairy — March 29th, 2011, 7:40 am