Community Support Forums

Re: Problem with previously registered users...

2011-05-06T16:49:09-05:00

The log entries of those transactions that showed the problem you described in the opening post, please.

Statistics: Posted by Cristián Lávaque — May 6th, 2011, 4:49 pm

Re: Problem with previously registered users...

2011-05-06T08:02:42-05:00

They are enabled, but what am I looking for?

Statistics: Posted by Jwrbloom — May 6th, 2011, 8:02 am

Re: Problem with previously registered users...

2011-05-06T00:27:32-05:00

First you have to have IPN logging enabled to have entries logged. WP Admin -> s2Member -> [gateway] Options -> Account Details -> Enable Logging Routines

You'll find the logs at /wp-content/plugins/s2member-logs/

Statistics: Posted by Cristián Lávaque — May 6th, 2011, 12:27 am

Re: Problem with previously registered users...

2011-05-06T00:00:54-05:00

Could you tell me where to find those log entries? Sorry...and thanks. : )

Statistics: Posted by Jwrbloom — May 6th, 2011, 12:00 am

Re: Problem with previously registered users...

2011-05-05T19:25:54-05:00

OK, and were they shown a registration form or they just got back from the payment and nothing happened?

Could you post the IPN log entries corresponding to these cases?

Statistics: Posted by Cristián Lávaque — May 5th, 2011, 7:25 pm

Re: Problem with previously registered users...

2011-05-05T18:39:10-05:00

He says he's pretty sure he was.

Statistics: Posted by Jwrbloom — May 5th, 2011, 6:39 pm

Re: Problem with previously registered users...

2011-05-05T18:33:57-05:00

That's a good question. I'm not sure.

Statistics: Posted by Jwrbloom — May 5th, 2011, 6:33 pm

Re: Problem with previously registered users...

2011-05-05T12:03:09-05:00

Were they logged into their accounts when they paid to upgrade it?

Statistics: Posted by Cristián Lávaque — May 5th, 2011, 12:03 pm

Problem with previously registered users...

2011-05-04T23:45:35-05:00

I've had a couple of instances lately where those who were already registered not getting added to their new role after subscribing via s2member. Those who register after they subscribe are working just fine.

Statistics: Posted by Jwrbloom — May 4th, 2011, 11:45 pm