Community Support Forums

Re: Affects of Changing Recurring Billing Rate

2011-05-26T16:31:39-05:00

You're welcome, Geoff. I'm glad I could help.

Statistics: Posted by Cristián Lávaque — May 26th, 2011, 4:31 pm

Re: Affects of Changing Recurring Billing Rate

2011-05-26T16:04:27-05:00

Awesome Cristián! I suspected this was the case, but just wanted to make sure. Thanks for the clarification, and for the fast response. -Geoff

Statistics: Posted by holowan — May 26th, 2011, 4:04 pm

Re: Affects of Changing Recurring Billing Rate

2011-05-26T14:18:40-05:00

If you change the rate in the button/form they use to subscribe with, then new members will get the rate, but exisiting members won't. To change the rate for existing payed subscriptions you need to edit it in the profile with the payment gateway you're using (e.g. PayPal).

Statistics: Posted by Cristián Lávaque — May 26th, 2011, 2:18 pm

Affects of Changing Recurring Billing Rate

2011-05-26T08:16:40-05:00

Hi, Just a quick question: If I change my recurring billing rate (I use monthly rates on my site), new subscribers will obviously pay this new rate, but how will that affect my current users subscriptions? In other words, if I increase my monthly rate, will my existing users wind up paying the new rate in the next billing cycle or would they stay at the rate they signed up at?

I'm sure this is documented somewhere, but I couldn't seem to find an answer.

Thanks!

Statistics: Posted by holowan — May 26th, 2011, 8:16 am