Community Support Forums

Re: Upgrade to level question

2011-06-02T14:17:25-05:00

You're welcome.

Statistics: Posted by Cristián Lávaque — June 2nd, 2011, 2:17 pm

Re: Upgrade to level question

2011-06-02T14:02:49-05:00

Great, thanks a lot!

Statistics: Posted by leonellfp — June 2nd, 2011, 2:02 pm

Re: Upgrade to level question

2011-06-02T13:38:19-05:00

He did write to me about it yesterday, I just had not gotten back to you yet, sorry about that.

Jason Caldwell wrote:
This is a bug ( well sorta ), that was corrected in the development release.

When you send a Customer to PayPal with a Modification Button, they will NOT see an Intial/Trial amount, even if they are currently a Free Subscriber. This is how PayPal works. If the Button is a "modification" Button, PayPal assumes the Initial/Trial is void, and instead only displays the Regular Recurring amount/period.

This was improved in the latest development version, in that s2Member is now capable of detecting a "Free Subscriber" who is attempting to gain access through a trial period. In that one specific case, s2Member will automatically turn off the "modification" behavior, so that a site owner does not become confused, and for the sake of the Customer as well.

Anyway, this is complex issue. The solution to his problem, is to set modify="0" in his Shortcode.

s2Member will still update the existing account. So no worries there. It's just the modify="1" approach sometimes has negative impact on the checkout experience over at PayPal.

Related thread: viewtopic.php?f=4&t=2894&p=8710&hilit=modify+free+subscriber#p8710

And this was the original bug report, which was addressed in the development release. viewtopic.php?f=4&t=2899#p8945

I hope that solves your problem.

Statistics: Posted by Cristián Lávaque — June 2nd, 2011, 1:38 pm

Re: Upgrade to level question

2011-06-02T04:11:11-05:00

Hi Cristián,

Did Jason already take a look on this issue ?

Many thanks!

Statistics: Posted by leonellfp — June 2nd, 2011, 4:11 am

Re: Upgrade to level question

2011-05-30T19:55:29-05:00

Statistics: Posted by Cristián Lávaque — May 30th, 2011, 7:55 pm

Re: Upgrade to level question

2011-05-30T17:25:27-05:00

Hi Cristián,

I'm sorry I didn't understand you well.
Let's wait in that case for Jason's answer.

Many thanks!

Statistics: Posted by leonellfp — May 30th, 2011, 5:25 pm

Re: Upgrade to level question

2011-05-30T17:09:47-05:00

leonellfp wrote:
ping

?

I answered your emails, and you mine, we exchanged a few today. In the last one I told you I'd let Jason know so he can reply here when he's around. Like I said in the emails, I found that modify 1 or 0 in the HTML form for the button causes the change in description over at PayPal but I don't know if that's the intended behavior, a PayPal mistake or an s2Member bug. Let's wait for Jason to reply here, but I don't know how long he'll take, hopefully he'll be around tonight.

Statistics: Posted by Cristián Lávaque — May 30th, 2011, 5:09 pm

Re: Upgrade to level question

2011-05-30T16:59:14-05:00

ping

Statistics: Posted by leonellfp — May 30th, 2011, 4:59 pm

Re: Upgrade to level question

2011-05-28T18:27:15-05:00

Ok,

Email already sent...

Thanks!

Statistics: Posted by leonellfp — May 28th, 2011, 6:27 pm

Re: Upgrade to level question

2011-05-28T16:35:08-05:00

No, you'd use the Level 1 button. Modification refers to the PayPal subscription, which the free user doesn't have yet.

You can email me the URL from this contact form http://s2member.com/contact/

Statistics: Posted by Cristián Lávaque — May 28th, 2011, 4:35 pm

Re: Upgrade to level question

2011-05-28T15:34:11-05:00

Can I send the URL by PM ?

I had already generated a button (Button Code Generator For Level #1 Access) before the upgrade (level0 to level1) one an in that one the paypal amounts are correct.

What happens if a free member click the Button For Level #1 Access, did is account will be upgraded automatically to level1 ?

Or do I have to use the generated on the Button Code Generator For Subscription Modifications ?

Many thanks

Statistics: Posted by leonellfp — May 28th, 2011, 3:34 pm

Re: Upgrade to level question

2011-05-28T15:20:24-05:00

I don't know why it does it differently for you. Could you show me the URL to the page where your button is?

Statistics: Posted by Cristián Lávaque — May 28th, 2011, 3:20 pm

Re: Upgrade to level question

2011-05-28T13:00:40-05:00

That's exactly what I need.
In my case when I login as a free member and click the paypal bottow to upgrade from level0 to level1 it shows this:

What can I do

Many thanks

Statistics: Posted by leonellfp — May 28th, 2011, 1:00 pm

Re: Upgrade to level question

2011-05-28T12:39:00-05:00

The shortcode looks OK to me, I even tried it and the description of the membership in the PayPal page was correct, it did mention the recurring details.

2011-05-28_123327.png

Statistics: Posted by Cristián Lávaque — May 28th, 2011, 12:39 pm

Re: Upgrade to level question

2011-05-28T04:14:54-05:00

Here it is:

Code:: [s2Member-PayPal-Button level="1" ccaps="" desc="Utilizador Premium / Acesso total ao conteudo." ps="paypal" cc="EUR" ns="1" custom="www.xxxx.com" ta="49" tp="1" tt="Y" ra="4.90" rp="1" rt="Y" rr="1" modify="1" image="https://www.paypalobjects.com/pt_BR/BR/i/btn/btn_buynowCC_LG.gif" output="button" /]

Many Thanks

Statistics: Posted by leonellfp — May 28th, 2011, 4:14 am

Re: Upgrade to level question

2011-05-28T00:55:31-05:00

Could you please post the shortcode you generated for the button?

Statistics: Posted by Cristián Lávaque — May 28th, 2011, 12:55 am

Upgrade to level question

2011-05-27T09:47:29-05:00

Hi,

I'm trying to generate a paypal button to upgrade a level0 member to level1.
I set an amount for the first year and another for a recurring, but when I test the paypal button only shows the recurring payment...

And the idea is an amount for the 1st year of level1 and another for the recurring others.

Many thanks

Statistics: Posted by leonellfp — May 27th, 2011, 9:47 am