Community Support Forums

Broken Promises on EOT

2012-01-11T15:18:27-05:00

Hi PseudoNyhm,

If you do want to interject it would be nice if you'd sign your posts.

I don't like that I'm constantly logged out from the forum when I try to post. I like even less that I have to come and post so often to get a core feature added.

I don't know if you've noticed, but I'm sure Jason has, that I'm not shopping a twenty feature demand list. It's a single promised
feature: EOT notifications via email,.

It would be nice if Jason would keep his promises. Until he does, I cannot agree that S2 is a remarkably well-managed software application.

Our investment in S2 has been highly disruptive to ourselves and to our client on account of this broken promise.

I'd like to see Jason keep his promise to us and the community sooner rather than later as he's six months overdue already. Refactoring code for six months will not solve our client's issues.

Alec Kinnear
Creative Director, Foliovision

Statistics: Posted by foliovision — January 11th, 2012, 3:18 pm

Re: Email Notification of EOT

2012-01-11T11:59:03-05:00

I'm not here to stoke a flame war, but I agree with camillemm above. In my opinion as a software developer, s2Member is a remarkably well-managed software application. The world needs more of Jason's style of software development, and less feature-push.

By the way, these forums are phpBB, and works fine for me. I think I'd rather Jason spend his time focusing on s2Member than tinkering with these forums.

Statistics: Posted by PseudoNyhm — January 11th, 2012, 11:59 am

Keeping promises

2012-01-11T10:47:31-05:00

Hi Jason,

We are a contributor. We bought your top license exactly on the basis that you promised us this feature which is essential for our client's membership site.

I'm not trying to give you a hard time. I just want you to fulfill your promises to us. We've tried to fulfill our promises to you (help with debugging code, reporting bugs, giving you money for development).

Making the web work for you,

Alec Kinnear
Creative Director, Foliovision

Statistics: Posted by foliovision — January 11th, 2012, 10:47 am

Re: Email Notification of EOT

2012-01-11T03:23:58-05:00

Well, I do not agree with you: first, I have no problem with signing out with Firefox...
I don't understand your point of view: buying a product is based on the quality of the product at the moment you buy it. When you paid for S2member, there was no EOT mailing option. If you needed one, you should have bought something different. You cannot buy a product on the base of future developement features ! What will happen is the main developper has health problems ? It's a little team, it's not Apple or Google or Microsoft ! I don't think you will buy a Microsoft product based on eventual future development or a car for the same reason...

Statistics: Posted by camillemm — January 11th, 2012, 3:23 am

Broken Promises on EOT

2012-01-11T01:09:27-05:00

Hi Jason,

Thanks for your reply.

But to be honest, I'm not in the least interested in your plans to refactor your code. I'm interested in having the promised features at the promised time.

I really don't like this attitude, concerning code refactoring. This is not a developer beauty contest. We liked the code well enough when we signed up after you promised to deliver the necessary feature in a reasonable time frame.

We are breaking promises to our client because you are breaking your promises. I don't like to do that.

Would you like to pay us to code it?

What do we have to do to get some kind of reasonable handling of EOS? EOS is a BASIC professional feature.

Alec Kinnear
Creative Director, Foliovision

PS. Your forum software signs us out every time we come to the site. It signs us out on quick reply. It's broken in short. Really for a membership software author, your forum software should be more member friendly.

Statistics: Posted by foliovision — January 11th, 2012, 1:09 am

Re: Email Notification of EOT

2012-01-09T05:09:44-05:00

FYI: Keep an eye on s2Member.com over the next couple weeks. We are launching a new website for s2Member® very soon, which will include some additional information that you might find interesting.

Statistics: Posted by Jason Caldwell — January 9th, 2012, 5:09 am

Re: Email Notification of EOT

2012-01-09T05:05:27-05:00

Thanks for the heads up on this thread!

I understand your frustration about the time frame. My earlier post in this thread is now a bit outdated. Not too long after I posted this, we had another team meeting, and some new ideas came into focus, with respect to s2Member. A decision was made several months ago to first improve s2Member at a deeper fundamental level so that features like this could become possible, along with MANY other exciting new ideas. I can't go into all of the details yet, but please know that we ARE working very hard to present the next major release of s2Member Pro.

The time frame for release has been extended to allow for some deeper structural enhancements before we introduce EOT reminders/notifications, along with MANY other new features.

As you can imagine, we MUST be very careful (also from a support perspective) before features like this are released into the wild. Particularly when we are dealing with far reaching impacts of new features and structural changes in the software. I can assure you that further improvements to s2Member are coming though. We have an informal release date set in late March 2012 for the next major release of s2Member Pro. Thanks for your patience. We do appreciate everyone's support for s2Member, that's why we're taking the time that's required to make new things possible, and stable!

Statistics: Posted by Jason Caldwell — January 9th, 2012, 5:05 am

When is email EOT going to be finally implemented?

2012-01-06T10:45:01-05:00

Hi Jason,

We've invested in your plugin, we've helped you debug it. We've been talking about email notification of EOT since August of last year.

It's still not properly implemented. You told us that EOT notifications are at the top of your priority for S2.

So why is this not fixed six months later? Your failure to live up to your promises with EOT notifications is has caused us major problems with a very good client whom we put into S2.

Are end of lifing S2? Is this abandonware? What is the deal?

Making the web work for you,
Alec Kinnear
Creative Director
Foliovision

Statistics: Posted by foliovision — January 6th, 2012, 10:45 am

Re: Email Notification of EOT

2012-01-06T10:27:44-05:00

Is email notification of EOT still going to be incorporated into S2 member or is this plugin the only option?

Statistics: Posted by MikeL — January 6th, 2012, 10:27 am

Re: Email Notification of EOT

2012-01-02T08:48:04-05:00

In the mean time, there is a way around it if you use MailChimp (it might work with other emails). You can use the autoresponder and get an email sent (or more than one) X number of days/weeks before the specific date it is set to end. It will automatically take on the registration date so if you use that, it is automatic. However, if you need another date (like registering for a second membership or such), thn you have to add a date field for that and enter the date manually. For a small list it is manageable. For a huge one... well, i wish i had that problem

Statistics: Posted by cassel — January 2nd, 2012, 8:48 am

Re: Email Notification of EOT

2012-01-02T08:15:27-05:00

Ok, thanks!

Statistics: Posted by sijo55 — January 2nd, 2012, 8:15 am

Re: Email Notification of EOT

2012-01-02T07:53:47-05:00

Hi sijo55,

I had a look at the code - it only creates the options screen, but there is nothing to actually execute the email delivery. Readme.txt file says that it creates a WP cron job for this, but it doesn't. It's not finished.

Thanks,
Martin

Statistics: Posted by foliovision — January 2nd, 2012, 7:53 am

Re: Email Notification of EOT

2012-01-02T03:23:09-05:00

Hi..

I did find a plugin called EOT Warning and I'm trying it now.
I can't get it to work, maybe I'm doing something wrong?
Could someone that is familiar with php have a look at it and tell me if the code looks ok and should work?

You find the plugin here https://github.com/Kelsin/s2member_eot_warning

Statistics: Posted by sijo55 — January 2nd, 2012, 3:23 am

Re: Email Notification of EOT

2011-12-12T12:10:26-05:00

Also still waiting on this Based on our communication a few months ago, I told my client it should be ready by end of year. Any news?

Thanks!

Statistics: Posted by sonora — December 12th, 2011, 12:10 pm

Re: Email Notification of EOT

2011-12-12T10:53:50-05:00

Hello Jason,

any idea when could the Email Notification of EOT be added to s2Member?

Thanks,
Martin

Statistics: Posted by foliovision — December 12th, 2011, 10:53 am

Re: Email Notification of EOT

2011-10-26T10:51:04-05:00

Thank you Jason!

Statistics: Posted by Lunarhorse — October 26th, 2011, 10:51 am

Re: Email Notification of EOT

2011-10-25T18:05:09-05:00

Thanks. Absolutely. We really appreciate the feedback.

Lunarhorse wrote:
Would it be possible to include this into the next update?

This is currently top on our TODO list, please see: viewtopic.php?f=4&t=15597#p48792

Statistics: Posted by Jason Caldwell — October 25th, 2011, 6:05 pm

Re: Email Notification of EOT

2011-10-25T18:00:48-05:00

Would it be possible to include this into the next update?

Statistics: Posted by Lunarhorse — October 25th, 2011, 6:00 pm

Re: Email Notification of EOT

2011-10-25T15:53:58-05:00

Awesome work. You're VERY welcome.
~ Thank you VERY much for reporting back.

For the benefit of other readers, video tutorials for s2Member are here:
http://www.s2member.com/videos/

Statistics: Posted by Jason Caldwell — October 25th, 2011, 3:53 pm

Re: Email Notification of EOT

2011-10-25T15:35:46-05:00

Hmm... Think I figured it out. Reviewing the API Tracking/Notifications video now and integrating it with a custom mail script. Seems to be pretty straightforward! Thanks Jason for showing your example script in the video - it's very helpful!

Statistics: Posted by karlwithak23 — October 25th, 2011, 3:35 pm

Re: Email Notification of EOT

2011-10-25T14:59:13-05:00

Hi Sijo,

That looks great as a foundation...I'm curious as to how you implemented it though. Did you point the Cancellation Notification (under API / Notifications) to a Wordpress page with this PHP code inside of it? If so, I assume that when there's a Cancellation notification, it's sent to this Wordpress page, and then the mail is sent out... would the URL then include the variables in the notification? How would one do that?

My client wants to send out an email on a subscriber cancellation - would be nice if there was an easier way to do this (as easy as the Signup Confirmation). Any word on whether this will be in the next version, Jason?

Thanks!
Karl

Statistics: Posted by karlwithak23 — October 25th, 2011, 2:59 pm

Re: Email Notification of EOT

2011-10-23T06:29:39-05:00

I have found a way to do this. Still need to find a way not sending the message more than once.
I use http://wordpress.org/extend/plugins/shortcode-exec-php/ and this code:

Code:: $mailto = S2MEMBER_CURRENT_USER_EMAIL; $subject = 'Your subscription runs out soon'; $message1 = 'Hi ' . S2MEMBER_CURRENT_USER_FIRST_NAME . "\r\n" . 'Your subscription to My Site runs out tomorrow.'. "\r\n" . 'You need to update your subscription if you still want to read all the news.'. "\r\n\r\n" . 'Regards'. "\r\n" . 'My Site'; $message4 = 'Hi ' . S2MEMBER_CURRENT_USER_FIRST_NAME . "\r\n" . 'Your subscription to My Site runs out in 4 days.'. "\r\n" . 'You need to update your subscription if you still want to read all the news.'. "\r\n\r\n" . 'Regards'. "\r\n" . 'My Site'; if ($days = get_user_option('s2member_auto_eot_time')){ $days = ceil(($days - time()) / 86400); if ($days == 1) wp_mail($mailto, $subject, $message1); elseif ($days == 4) wp_mail($mailto, $subject, $message4); }

I would be happy if someone could help me with code to send message only once.

Statistics: Posted by sijo55 — October 23rd, 2011, 6:29 am

Re: Email Notification of EOT

2011-10-07T03:30:59-05:00

Thanks for the feedback, Cole.

Sonora, no, not yet.

Statistics: Posted by Cristián Lávaque — October 7th, 2011, 3:30 am

Re: Email Notification of EOT

2011-10-07T01:56:01-05:00

Is this feature included in a recent update? Thanks!

Statistics: Posted by sonora — October 7th, 2011, 1:56 am

Re: Email Notification of EOT

2011-08-28T06:52:04-05:00

For what it's worth, I posted a job requesting this exact feature (I couldn't wait), and had a freelance developer create a plugin that accomplishes my needs. So far so good. If anyone needs a referral let me know.

Also, for any web people needing dev support I got good responses overall at jobs.wordpress.net which had information posted here; viewtopic.php?t=4158

Statistics: Posted by colewebdev — August 28th, 2011, 6:52 am