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Subscriber Cancellation for Non-Paypal Users

PostPosted: June 7th, 2011, 10:00 am
by El_Sye
A (possibly) silly question.. But is there any functionality in s2 to allow non-PayPal subscribers who used a credit card to cancel a subscription? I read over the subscriber cancellation button in the admin panel, but that doesn't seem like it'd be what I need--So, I figured the next best thing would be to mosey over here and ask you fine people!

Thanks!

Re: Subscriber Cancellation for Non-Paypal Users

PostPosted: June 7th, 2011, 12:12 pm
by Cristián Lávaque
They used the card but the gateway was PayPal?

Re: Subscriber Cancellation for Non-Paypal Users

PostPosted: June 7th, 2011, 1:21 pm
by El_Sye
That is correct. All recurring payment processing is done through Website Payments Pro. In this case, it's an individual using a credit card without a PayPal account. The recurring membership profile was set up in PayPal, and works just fine--We just need a way, if at all possible, for a user to cancel the charges to their credit card.

Re: Subscriber Cancellation for Non-Paypal Users

PostPosted: June 7th, 2011, 2:14 pm
by Cristián Lávaque
Wouldn't the cancellation pro-form do the job? WP Admin -> s2Member -> PayPal Pro-Forms -> PayPal Pro Billing Cancellation Forms

Re: Subscriber Cancellation for Non-Paypal Users

PostPosted: June 8th, 2011, 10:00 am
by El_Sye
.. Evidently, I am blind as a bat. That's precisely what I was looking for. Confound it all!

Also, thanks! :)

Re: Subscriber Cancellation for Non-Paypal Users

PostPosted: June 8th, 2011, 5:35 pm
by Cristián Lávaque
Great! :)