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Mailchimp issues

PostPosted: June 7th, 2011, 8:56 pm
by dexterinteractive
I've double-checked my setup according to the videos but changes are not reflected in mailchimp if I change a user role or add a new user with a role associated w/ mailchimp. How do I enable logging or troubleshoot this?

Re: Mailchimp issues

PostPosted: June 7th, 2011, 10:24 pm
by Cristián Lávaque
Did you also check the settings under WP Admin -> s2Member -> API / List Servers -> Automate Un-Subscribe/Opt-Out?

Re: Mailchimp issues

PostPosted: June 7th, 2011, 11:24 pm
by dexterinteractive
yes.. they are all checked and I also have 'Yes' set for transitions.

Re: Mailchimp issues

PostPosted: June 8th, 2011, 5:15 pm
by Cristián Lávaque
Could you tell me what version of s2Member you're using and show me a creenshot of the Automate Un-Subscribe/Opt-Out panel?

Re: Mailchimp issues

PostPosted: June 8th, 2011, 5:37 pm
by dexterinteractive
Version: 110606

Pic attached:

Re: Mailchimp issues

PostPosted: June 8th, 2011, 6:05 pm
by Cristián Lávaque
Thanks.

Does the MailChimp integration work when you're not the one doing the changes manually? Did you check that you set the integration up completely and it works?

Re: Mailchimp issues

PostPosted: June 9th, 2011, 9:09 pm
by dexterinteractive
we've decided not to use mailchimp, so this can be closed. but some kind of logging so we can find out where the issue is would be helpful for future updates.

Re: Mailchimp issues

PostPosted: June 10th, 2011, 12:42 am
by Cristián Lávaque
s2Member provides MailChimp logging since version 110604. :)

From the changelog:

(s2Member/s2Member Pro). Log Entries. WordPress® :: s2Member :: s2Member Pro versions now all reported in each log entry. In addition, s2Member now provides logging for all communications with MailChimp® and AWeber® too.

Re: Mailchimp issues

PostPosted: June 10th, 2011, 1:04 am
by dexterinteractive
In my s2member-logs directory, the only two log files I have are paypal-ipn.log and paypal-rpn.log. Where are the logs you speak of?

Re: Mailchimp issues

PostPosted: June 10th, 2011, 1:18 am
by Cristián Lávaque
The interface for the list server logging setting is still in the to-do list, for now it gets enabled when/if Payment Gateway logging is enabled. WP Admin -> s2Member -> PayPal Options -> PayPal Account Details -> Enable Logging Routines