Community Support Forums

Is there some way to find out when a user's EOT will be?... i.e., when will their access expire? It would be nice to provide a reminder a few weeks in advance of expiration, but there seem to be no relevant constants listed among the available API / Scripting PHP Constants.

In trying to understand EOT determinations, let me also ask a question with the following scenario:

Suppose that a new member registers and pays for a 1-year membership on 03 November 2010, so the initial EOT ought to be 03 November 2011. Then, on 15 October 2011, the member logs in and pays for another 1-year membership. What is the EOT at this point?... is it (A) unchanged and still 03 November 2011, (B) one year from the date of renewal, namely 15 October 2012, or (C) one year from the original EOT, namely 03 November 2012 ? I would hope that it is (C), but I'm not sure.

Lastly, is there somewhere that I ought to be looking for more details about EOT manipulation?

Thanks,

- David.

As far as I can see it the member can only renew a non recurring membership once the paid membership has ended. I understood from another post in this forum that this has something to do with paypal. I am also keen on the reminder e-mail you asked for and also couldn’t find any hint to this either.

+1

I have similar queries since I too don't make use of subscriptions/recurring payments.

Out of the box, it would be 15 October 2012.
Cristian has provided a fix for the time being for overlapping EOTs which would make it 21 November 2012 (extend by 1 year PLUS the remaining 18 days he had on his previous payment), look at my thread here:
viewtopic.php?f=4&t=6199

However, if you have different tiers of plans, I'm still waiting on an answer on how the overlapping EOTs will be handled.

As for the EOT variable, you might want to read this thread:
viewtopic.php?f=4&t=6196

artEV,

super helpful! Thanks so much for the links!

Here's what I accomplished!