Community Support Forums

Things are moving along quite well and we had tested the path for customer and no problem came up. A few minutes ago, one customer emailed me saying that although she logged in, she was not getting the access she should have. I checked and yes, she had purchased the correct membership yet nothing came up in her user settings and nothing was updated. I did the update manually and that is no biggie for me (at least for now, i do not have hundreds of customers) so i changed the role and the ccaps, but the Paid Subscriber ID... where do i find that (if i can) so i can update it manually?

I will address the "not being updated" separately, not in this thread.

Nevermind. I found it in the Notification of Payment Received from XXX email. Duh!