Community Support Forums

I have the Pro ver. and after I created my forms, the formatting in the "Users" profile is jacked up. Any ideas on how to fix this?

Thanks.




Why is my "User" profiles jacked Up?

Thanks for the great question.

You can go up to "Screen Options" in the top right-hand corner of the Users screen. There you can choose to show/hide specific data columns. You can have an unlimited number of Custom Fields, but you can't really show all of those on one screen. So I suggest picking the most important ones to show in the main list, and leave the others for viewing only when you click to edit a specific account.

I've tried that but the don't save the settings. Also when I have 5 options checked it still displays the columns in vertically.

However, if I deactivate the s2Member plug-in it shows the information horizontally (correctly).
Any other ideas? I also went through the deactivated all my other plugins and still the same problem. It only happens when I activate s2Member plug-in.
Thanks.

Thanks for the follow-up.

Interesting. Please send over a Dashboard login if you can. I noticed that you're having another issue as well, so maybe we can help you out better if we see your installation. Please use the contact form here:
http://www.s2member.com/contact/

Thanks for the follow-up.
I just received your email.

OK. I just took a look at your list of Users inside WordPress®. In order to correct the issue, I used the Screen Options mentioned above. I've attached a screen shot for you, which shows you how to deal with the overcrowded details in your list of Users.

Jason thanks for your help

When I logged in again it didn't look like the screen shot you showed above, it was back the old way. I tried to go in and remove the options again and it didn't save it nor did it align it properly. Hummm, so how did yours work and mine didn’t??…. I have three different browsers installed on my computer. I tried it in IE8 and Firefox they both show the same results and would not save the settings. Then I tried Google Chrome and it worked like a charm! Hummm… So I deleted my history in IE8 and tried it again and it worked! It threw me off when I tried it in 2 different browsers the first time and it didn’t work. So I thought for sure something was wrong.

Thanks again for logging in and checking it out. That helped me figure out that I needed to clear my cache, would have never guessed that.