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Help!! Blank General Options Panel

s2Member Plugin. A Membership plugin for WordPress®.

Help!! Blank General Options Panel

Postby virtualceo » October 24th, 2010, 10:34 am

Hi, your plugin looks really good on the surface and I would like to trial it on a site I'm building, but having activated it the problem is this.....

The General Options Panel is BLANK! So I can't configure anything!

I don't know if its an istallation fault, or something to do with my theme?

Any help would be greatly appreciated :)
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Re: Help!! Blank General Options Panel

Postby Jason Caldwell » October 24th, 2010, 8:33 pm

Hi there. Thanks for reporting this important issue.

I've seen this happen. s2Member's configuration panels are initialized via JavaScript routines. If you have another theme or plugin activated that creates even a minor JavaScript error within your admin panel, it can have a negative effect on s2Member's ability to initialize it's config panels.

Possible solutions:

- De-activate your other plugins one at a time until you find the culprit.
( thereby getting rid of the plugin causing a JavaScript error within your admin panel )

- Open your Dashboard in Firefox and when you reach the s2Member configuration panel, open Tools -> Error Console -> Errors in Firefox to investigate. There you will find the root cause of the JavaScript error that is preventing s2Member from initializing.
~ Jason Caldwell / Lead Developer
& Zeitgeist Movie Advocate: http://www.zeitgeistmovie.com/

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Re: Help!! Blank General Options Panel

Postby bjolley2 » November 18th, 2010, 11:31 am

These are the two errors I am receiving and I have no idea how to fix them.
Attachments
errors.tiff
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