Community Support Forums

Hi, your plugin looks really good on the surface and I would like to trial it on a site I'm building, but having activated it the problem is this.....

The General Options Panel is BLANK! So I can't configure anything!

I don't know if its an istallation fault, or something to do with my theme?

Any help would be greatly appreciated

Hi there. Thanks for reporting this important issue.

I've seen this happen. s2Member's configuration panels are initialized via JavaScript routines. If you have another theme or plugin activated that creates even a minor JavaScript error within your admin panel, it can have a negative effect on s2Member's ability to initialize it's config panels.

Possible solutions:

- De-activate your other plugins one at a time until you find the culprit.
( thereby getting rid of the plugin causing a JavaScript error within your admin panel )

- Open your Dashboard in Firefox and when you reach the s2Member configuration panel, open Tools -> Error Console -> Errors in Firefox to investigate. There you will find the root cause of the JavaScript error that is preventing s2Member from initializing.

These are the two errors I am receiving and I have no idea how to fix them.