Community Support Forums

Posted: **October 27th, 2010, 12:58 pm**

I have created a custom field for Postal Code. The field is NOT required, but I have selected the Expected Format to "US/Canadian Zipcode".

When users do not fill in the Postal Code field they have a popup telling them they must provide a valid postal code!

Please advise!

Posted: **February 1st, 2011, 10:58 pm**

Unfortunately I do not have a fix for you but I am experiencing the same issue and wonder anybody else has been able to come up with a work-around other than setting the format to "Anything goes".

Community Support Forums

Non required custom field are mandatory with expected format

Non required custom field are mandatory with expected format

Re: Non required custom field are mandatory with expected fo