s2member has been working great for the most part, but I do notice we have a few members who's paypal payments are failing after the free trial ends. What causes this and is it related to s2member? A few of these people have purchased things from us in the past so its kind of unusual that they would intentionally make their payments fail.
Should i just collect the outstanding balance manually in paypal?
Paypal Payment Failed
s2Member Plugin. A Membership plugin for WordPress®.
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Paypal Payment Failed
by uurayan » July 20th, 2011, 2:50 pm
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uurayan - Registered User
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Re: Paypal Payment Failed
by Cristián Lávaque » July 20th, 2011, 10:23 pm
It is possible that for some reason the payment didn't go through. I don't know why their payments didn't, though, you should check that with PayPal.
Yes, you can collect manually and then update their profile with: the new role, custom capability (if any), the gateway, subscriber ID and EOT time (if any).
Yes, you can collect manually and then update their profile with: the new role, custom capability (if any), the gateway, subscriber ID and EOT time (if any).
Cristián Lávaque http://s2member.net
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Cristián Lávaque - Developer
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