Authorize.net refuses credit cards that expire in future
Posted: July 23rd, 2011, 2:14 pmAuthorize.net refuses ARB transactions with expiration dates that are prior to the next billing date.
In my clients case, he is a charging a $239 yearly fee with ARB and Authorize.net refuses the credit card if it expires within the next year.
Is there a workaround for this? We would like to take the subscription order (and the initial payment of $239) and remind the client that we need a new credit card when the card actually expires..
Update: I looked at my error logs and noticed that the field "x-start-date" (subscription start date) is one year from the current date. This is not accurate because the subscription starts on the current date - the date the customer orders and pays for the subscription. The "X-start-date" is actually the first renewal date. How can I change the "X-start-date" to equal the current date so that transactions will not be rejected for all credit cards that expire within one year?
Beth
In my clients case, he is a charging a $239 yearly fee with ARB and Authorize.net refuses the credit card if it expires within the next year.
Is there a workaround for this? We would like to take the subscription order (and the initial payment of $239) and remind the client that we need a new credit card when the card actually expires..
Update: I looked at my error logs and noticed that the field "x-start-date" (subscription start date) is one year from the current date. This is not accurate because the subscription starts on the current date - the date the customer orders and pays for the subscription. The "X-start-date" is actually the first renewal date. How can I change the "X-start-date" to equal the current date so that transactions will not be rejected for all credit cards that expire within one year?
Beth