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Upgrading Subscription Problems With Paypal's 20% Rule

PostPosted: July 26th, 2011, 8:27 pm
by rossagrant
I'm having a pretty big problem.

My members currently pay £4.95 a month to access level 1 on my site.

I have decided to offer a yearly option for £44.

Now I haven't launched this yet as I can't offer current Level 1 members the upgrade to yearly payments as Paypal only let you increase a recurring payment by 20%!

I've tried a modification button and it let's users go through the process but if they click 'Save' to save the new profile, they get the 20% error message.

I don't think it's an option I can actually offer now as it's not very fair to only offer a yearly option to NEW members. I need to be fair to existing, loyal customers too.

Any idea?

I use Paypal Standard Payments, but wonder if this is something that pro and pro forms could solve?

Ross :)

Re: Upgrading Subscription Problems With Paypal's 20% Rule

PostPosted: July 27th, 2011, 2:24 am
by Cristián Lávaque
Correct, s2Member Pro solves the 20% limitation replacing the existing recurring profile with a new one when using the Billing Modification Pro-Form. Here's a thread where Jason explains it viewtopic.php?f=4&t=2566&hilit=20%25+rule

Jason Caldwell wrote:This feature is available with s2Member Pro Forms.
You can generate a Billing Modification Form, which allows a Member to upgrade/downgrade. In the routine that s2Member processes, the existing Recurring Profile is terminated, and a new one is created to take its place. Thereby avoiding this limitation all together. This also works with Express Checkout, so you don't even NEED to have a PayPal Pro account for this to work.
See video: http://www.s2member.com/video-pro-intro/

The issue remains with PayPal Standard integration though.
Awaiting resolution from PayPal.


I'll only add that with Express Checkout the user will be required to have a PayPal account, but he already is for subscriptions in PayPal Standard anyway.

I hope that helps. :)

Re: Upgrading Subscription Problems With Paypal's 20% Rule

PostPosted: July 27th, 2011, 3:35 am
by rossagrant
Thanks Cristian! The sooner I get Paypal Payments pro the better I think!

I just dropped Jason and email but I'll ask this question here too.

I use Buddypress on my site and I also use the Buddypress profile data ALL OVER my site in various areas.

As long as I include all of the same fields that are currently on my default Buddypress registration page, then I am not going to have to change anything on the site am I?

I mean, S2Member doesn't store or process the BP custom registration fields in any different ways to the default BP registration page?

I need the upgrade to pro forms to be as seamless as possible that all!

Ross :)

Re: Upgrading Subscription Problems With Paypal's 20% Rule

PostPosted: July 27th, 2011, 3:39 am
by Cristián Lávaque
Cool. Yeah, I saw your email. I hope Jason gets to it soon, he'll be better to answer those BuddyPress integration questions. :)