Can't Login, Error: Password Incorrect; when S2Member Active

[foodin65]

Hey All,

I've got an issue...

Have a site using s2Member Pro. http://www.FloristOverstock.net

I was having a problem logging in to the site, getting a password is incorrect error. After double, and tripple checking the password and even resetting the password, I still could not login to the admin account (only account on site right now).

So I started disabling plugins to see if one was the problem and it turns out that s2Member is the problem.

I've confirmed this by disabling all other plugins and trying to login with just that plugin. The only one that throws the "Password incorrect" error is when I've got s2Member active.

What should I do to fix this issue?

[Cristián Lávaque]

I'm sorry you're having that problem.

What versions of WordPress, s2Member and s2Member Pro are you running?

[foodin65]

Wordpress: 3.2.1
S2Member: 110710
S2Member Pro: 110710

[naturalnina]

I am also having this problem. Has anyone figured it out yet? How do i delete the file manually through ftp? is it just the three folders?

[Jason Caldwell]

I am also having this problem. Has anyone figured it out yet? How do i delete the file manually through ftp? is it just the three folders?

Thanks for reporting this important issue.
I've not been able to reproduce this on our end, but in cases of emergency, you can log into your site via FTP and delete these directories to disable s2Member competely:

Code: Select all

/wp-content/plugins/s2member/
/wp-content/plugins/s2member-logs/
/wp-content/plugins/s2member-files/

If anyone has this same issue and can provide further detail, please do so.
It sounds like a plugin conflict to me.

[chrix]

Yep confirmed have the same issue, I can't login anymore as admin, nor as basic user, or subscriber. The last setting I have changed is to set S2members to avoid wp-admin redirection from the frontend for all users.

[Jason Caldwell]

Yep confirmed have the same issue, I can't login anymore as admin, nor as basic user, or subscriber. The last setting I have changed is to set S2members to avoid wp-admin redirection from the frontend for all users.

Thanks for reporting this. Can you paint me a picture of your WordPress environment please? Are you on a Multisite Network, or no? What version of WordPress, s2Member are you running please?

[chrix]

No multisite
S2member was the last version but now I have uninstalled it. I am a bit reluctant to install it again of course.
my config is as follows :

Mem: WP 32M (def) Usage 59% 37.52M of PHP Limit 64M

Server: OS Linux Software Apache/2.2.19 (Unix) mod_ssl/2.2.19 OpenSSL/0.9.8r DAV/2 mod_fcgid/2.3.6 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Version 32Bit
Type Linux gator1586.hostgator.com 2.6.38.7 #9 SMP Tue Aug 16 03:06:42 CDT 2011 i686
System: PHP 5.2.17 Active Plugins 54 Zend 2.2.0
Database: SQL 5.1.52 Build 5.1.52 Charset utf8
Name lovatine_database Host localhost
WordPress: VER 3.2.1 Lang Loc en_US
Max: Post 64M Upload 64M Input 60s Exec 600s
Debug: State 0 Display 1 Log 0 Script 0 Deprecated 0

SQL Uptime: 0 days, 9 hours, 3 minutes, 28 seconds

Default Theme twentyeleven (since wp-3.0)
Allow DB Repair 0 (since wp-2.9)
Auto-Save 0 Interval 60 seconds (since wp-2.5)
WP (Hyper - Super - W3 Total) Cache 0 (since wp-2.6)
Magpie RSS Cache 1 Age 3600 seconds (since wp-1.5)
Simplepie RSS Cache 0 Age 0 seconds (since wp-2.8)
Post Revisions 1 (since wp-2.6)
Trash 0 Empty 30 days (since wp-2.9)

[Jason Caldwell]

Hmm, your server config looks good.
You said...

I can't login anymore as admin, nor as basic user, or subscriber. The last setting I have changed is to set S2members to avoid wp-admin redirection from the frontend for all users.

What, if any, error message do you receive.
What's happening when you attempt to log in?

Have you tried this without W3 Total Cache yet?