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no new member creation
Posted:
August 9th, 2011, 6:37 am
by camillemm
Hello,
I meet a big problem for my last members. I get the Paypal notification for payment... but no new members are created (29th July for the first problem). It did work fine before. I don't know what to do to correct this. Could it be a plugin conflict ? A Java conflict ?
For the moment, I create manually the membership...
Re: no new member creation
Posted:
August 9th, 2011, 12:37 pm
by Cristián Lávaque
Hi Camille.
Could you post the log entries for the latest transactions, the ones with the problem, x'ing out any private info? /wp-content/plugins/s2member-logs/ (Logging had to be enabled when the transaction happened in order to be logged. WP Admin -> s2Member -> PayPal Options -> Account Details -> Enable Logging Routines)
Re: no new member creation
Posted:
August 9th, 2011, 1:04 pm
by camillemm
Thank you for quick answer. I did enabled the log function. Must now wait for a new member
I will go back when I have news for you.
Re: no new member creation
Posted:
August 9th, 2011, 1:41 pm
by Cristián Lávaque
Cool.
Re: no new member creation
Posted:
August 11th, 2011, 2:11 am
by camillemm
After desactivating some plugins, last member get his password correctly. So it works now. As it did work with theses plugins activated, I am not sure it's their fault... But well, it works for the moment
Re: no new member creation
Posted:
August 11th, 2011, 12:42 pm
by Cristián Lávaque
Oh, cool. I'm glad it's working now.
Then the conflict must have been with one of the plugins you deactivated. You could activate them back one at a time and test after each to find which one makes it fail again.
Re: no new member creation
Posted:
August 11th, 2011, 1:27 pm
by camillemm
Well, how to make this ?
Re: no new member creation
Posted:
August 11th, 2011, 1:42 pm
by Cristián Lávaque
Turn them back on one at a time, run a test purchase and see if it works: if yes activate next plugin and repeat, if not then deactivate it again and try the next plugin.
Re: no new member creation
Posted:
August 12th, 2011, 12:36 pm
by camillemm
OK, I updated today S2M Version 110812. A new member suscribed after that. Payment by Paypal is OK. But no new member creation. I took a look in paypal.rtn.log and there is no indication of this new member, only reference to the previous member (10th august).
Re: no new member creation
Posted:
August 12th, 2011, 9:38 pm
by Cristián Lávaque
OK... Could you show me the shortcode for the button you're selling the membership with, please?
Re: no new member creation
Posted:
August 13th, 2011, 2:39 am
by camillemm
Here it is.
- Code: Select all
[s2Member-PayPal-Button level="3" ccaps="" desc="Gold / description and pricing details here." ps="paypal" lc="" cc="USD" dg="0" ns="1" custom="www.myaddress.com" ta="0" tp="0" tt="D" ra="5" rp="1" rt="Y" rr="BN" rrt="" rra="1" image="default" output="button" /]
Just changed the address for the forum.
Re: no new member creation
Posted:
August 13th, 2011, 9:15 am
by camillemm
Today a new subscription worked with nothing changed ?!? Well, I have no idea of the problem. Maybe some hosting modifications ? I will wait for the future subscriptions. Maybe the problem is solved