Community Support Forums

Hi, this is my first post at Primo. s2Member is a really nice plugin.
I have one question.
After the EOT, the member will be demoted to Free Subscriber. Then, when they log in to my website, will they see any notification that their membership has expired and they need to renew the subscription?
Is the renew subscription button provided by default? If not, can someone tell me what should I do?
[I choose the Subcription-Non Recurring in my configuraton]

Thank you very much!

I don't think a renew subscription button is provided by default. You probably want to set up conditionals to see if they are demoted to level 0. Then put up a Modification button for them to click on on the Login Welcome Page.

In short, no. They are simply demoted, and you must put up a renew subscription button yourself.

Hope that helps!

Hi, Ace. Thanks for your reply.
Does that mean that in order to renew the subscription after expiration, the demoted members need to log in to their Paypal account and update the billing there?

Yeah, that's correct.

You can use conditionals like the ones shown here WP Admin -> s2Member -> API / Scripting -> Simple/Shortcode Conditionals. You can find some registration time variables shown here WP Admin -> s2Member -> API / Scripting -> s2Member Content Dripping.

If the person has a paid time but is at Level 0, you can assume he was a paying member before and offer him to renew the membership.

I hope that helps.

Hi, Cristián Lávaque.
Thank you very much!