Community Support Forums

Posted: **August 13th, 2011, 4:09 pm**

Hi,

When I create a form in Authorize Net Form in S2Member I get the form OK. But when I fill in all the info in the form and submit it, it says "phone number required". It looks like the form is not creating a phone number filed???

Posted: **August 13th, 2011, 5:50 pm**

I found this on

http://kb.dojiggy.com/questions/71/Auth ... A+%2833%29

This message indicates that you have a [FIELD] marked as required in your current Authorize.net config, but it is not transmitted or supported by the DoJiggy payment gateway. You must mark fields such as Phone, Email, Bill To First Name as NOT required, in your Authorize.net setup.

To change the reference field to NOT REQUIRED: Login to the Merchant Interface ( https://secure.authorize.net ), click on Settings and Profile -> Payment Form -> Form Fields and uncheck the Required box for the particular [FIELD].

Posted: **August 13th, 2011, 6:04 pm**

Thank you very much.

Posted: **August 13th, 2011, 6:14 pm**

No Problem. Happy I helped.

Community Support Forums

Authorize Net Form Requires Phone???

Authorize Net Form Requires Phone???

Re: Authorize Net Form Requires Phone???

Re: Authorize Net Form Requires Phone???

Re: Authorize Net Form Requires Phone???