Community Support Forums

Great Plugins!

We are using paypal PRO.

My members are located internationally.
In several Caribbean Island they do not have Provinces/States or Postal/Zip Code.

As you know, after selecting a Credit/Debit Card these 2 fields are marked mandatory.
We need to make them optional.

Today, we conducted successfully transactions by:
- repeating the city name in the province/state field
- inserting 000000 in the zip/postal codes field.

This solution is VERY confusing for our clients.
Is there a way we can convert these two fields to optional?
How can we do this?

Thanks
Jean

Thank you for reporting this, Jean.

I'm emailing Jason so he takes a look at this.

I was not aware of that. Thanks for reporting this.

So sorry, not really an easy fix for this. The validation routines for these fields are contained in multiple areas of s2Member's Pro Form integration. I'll certainly see what we can do about this in a future release though.

Do you have an article and/or documentation showing the way addresses are handled in these areas? If you do, that would help me out. Otherwise, no worries. We'll take a look at this issue ASAP. @TODO

Here is what I was able to get from reviewing close to 200 business cards.

Antigua and Barbuda

Address line 1 (some have building numbers other just street name)
address line 2 (used for PO Box or Suite or Building #)
city
Island (in this case this case Antigua NOT Antigua and Barbuda. Since Visa/MC/Amex must require the Country, I think state field should Be used for Island. While country remains the pull down).

St. Kitts
St. Lucia
Trinidad and Tobago
Address line 1
Address line 2
City
Island

Jamaica
Address line 1
Address line 2
City
Postal Zone (1or2 digits)
Note: no state/province

Additional note for all countries: Many are using 3 address lines.  Using the first line for building name and floor location.

I have a related thread going here with a similar issue for an Italian customer who has nearly exhausted all possible options within the "State/Province" field, hung up on Error# 10711:
viewtopic.php?f=4&t=14667

Thank you. We're taking a look at this now.