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I have over 400 subscribers however only 250 show up in the exported spreadsheat for mailings via a third party platform. Mailchimp delivery is no good so sought an alternative.

Also when I follow instructions to import members using a previosly downloaded spreadheat as instructed the bespoke fields for subscriber profiles do not import.

This is a great plugin but these are real problems and have somebody attempting to steer towards magic members so could you respond / help resolve soon.

GPMBuzz wrote:I have over 400 subscribers however only 250 show up in the exported spreadsheat for mailings via a third party platform. Mailchimp delivery is no good so sought an alternative.

What do you mean? Are those users you have in an email service that you want to import to s2Member?

GPMBuzz wrote:Also when I follow instructions to import members using a previosly downloaded spreadheat as instructed the bespoke fields for subscriber profiles do not import.

Do you mean that you're trying to import the users with custom profile fields using s2Member?
WP Admin -> s2Member -> General Options -> Custom Profile Fields
WP Admin -> s2Member -> Import/Export -> Import Users