Community Support Forums

I have two questions:

(1) I changed my domain and went through s2Member and updated my PayPal information and all of that, then generated a new PayPal button for my membership program. But when I click on the button to test it out, instead of being taken to my PayPal cart, I receive the following message: "Invalid Regular period. You must specify valid values for the A3, P3, and T3 parameters for a subscription." I've never received this message before. Is there something else I need to check/update?

(2) I have a member who desperately wants access to my content so rather than wait for this problem to be resolved, I'd like to create a member profile for her and give her level #1 access. However, I still want her to pay through PayPal when this all gets straightened out so it's a recurring payment she doesn't have to worry about. Can she do this so that her profile will just be automatically updated with her PayPal ID, or will it create a whole new profile for her so I'll have to manually delete the first one?

Thank you for always getting back to me so promptly!

1) This may be a problem caused by the text parsing in WordPress, changed in some way by the theme or another plugin. You may try disabling other plugins or changing the theme to test what is causing it. You can also try the TrueEdit plugin and in the settings disable all filters except do_shortcode.

2) That'd be fine, just make sure she's logged in when she clicks the order button to start paying in PayPal, this way her account will be tied to the PayPal subscription. This won't cover past time she had access, though, it'll count from there on.

I hope that helps.

The answer to the first question seems, honestly, a little intimidating. There are some terms I don't know, and as far as disabling plugins, the plugins I have activated are the necessary ones. I don't have any "extras" that I can afford to disable.

I did change the theme, but is there a way to check and if necessary repair that? Surely a theme would work with PayPal.

I went ahead and changed the theme again, and yes, that was it. Thank you for tipping me off to that! Issue resolved!

Great! Glad you solved the problem.

When I said disabling plugins earlier, it was meant as a test to find where the conflict was to then solve it. And the TrueEdit plugin was hoping it'd solve the problem with your current theme/plugins without having to change any. But I'm very glad you sorted it out and have the buttons working now. Well done!