Hello,
I would like to thank you all again for a great plug-in. My team and I are using the plug-in to control downloads for the files on our website. All files are available to registered members but we use the different levels to control how many files they can download. So for example level 0 can access 1 file per week. Level 1 can access one file, level 2 five files, and level 3 twelve files.
We do not need a time limit on any of the paid membership levels (1,2 & 3) but we are looking for a way to give users the ability to reset their subscription once they reach the download limit. So let's say they purchase level 2 with five files and they download five files, they can purchase level two again to download five more files.
And that's where we are hitting a snag and I wanted to ask the community some questions:
1. Is it possible for once a member hits a download limit they get demoted back down to a free member?
2. Is it possible for a member to purchase the same membership level twice? And if so, once they make the purchase will the download count be reset?
3. If the download count doesn't get reset, is there a way to code in a download count refresh once they repurchase their membership level.
If none of these things are possible...can you suggest a possible solution to how we can have members purchase a set number of downloads and then repurchase another set of downloads and the current download count be reset?
Thanks in advance.