Community Support Forums

Hello,

I would like to thank you all again for a great plug-in. My team and I are using the plug-in to control downloads for the files on our website. All files are available to registered members but we use the different levels to control how many files they can download. So for example level 0 can access 1 file per week. Level 1 can access one file, level 2 five files, and level 3 twelve files.

We do not need a time limit on any of the paid membership levels (1,2 & 3) but we are looking for a way to give users the ability to reset their subscription once they reach the download limit. So let's say they purchase level 2 with five files and they download five files, they can purchase level two again to download five more files.

And that's where we are hitting a snag and I wanted to ask the community some questions:

1. Is it possible for once a member hits a download limit they get demoted back down to a free member?
2. Is it possible for a member to purchase the same membership level twice? And if so, once they make the purchase will the download count be reset?
3. If the download count doesn't get reset, is there a way to code in a download count refresh once they repurchase their membership level.

If none of these things are possible...can you suggest a possible solution to how we can have members purchase a set number of downloads and then repurchase another set of downloads and the current download count be reset?

Thanks in advance.

Thanks for the kudos!

Jason would be much better at answering these, but I'll try to help in the meantime:

1. Not that I know.

2. Yes, he can purchase the same level again. This would update the EOT time for Buy Now purchases, or reset the recurring date for subscriptions. I'm not sure what happens to download counts. You could test it and see what happens.

3. You could use the Notifications API to have a custom script reset the download count for that user.

Download times can't be sold as such that I know, so i don't know what to suggest for that.

I hope that helps. I'm emailing Jason about this too.

Thanks Cristián,

I will wait for a response from Jason.

1. Is it possible for once a member hits a download limit they get demoted back down to a free member?

Sorry, that's not possible yet. However, you can create a Download Limit Exceeded Page, and tell s2Member about it. When/if a Customer hits their limit, they'll be redirected to the Download Limit Exceeded Page automatically. There, you could have something like this in the Page.

Code: Select all

<?php
if(($user = wp_get_current_user()) && current_user_is("s2member_level1"))
    $user->set_role("subscriber");
?>

* Note, PHP code won't work inside a WordPress Page without this plugin:
http://wordpress.org/extend/plugins/php ... on-plugin/

2. Is it possible for a member to purchase the same membership level twice? And if so, once they make the purchase will the download count be reset?

Yes, anytime a payment takes place, the Download counter is reset, and the new permissions associated with their new purchase are applied going forward, with a fresh start. The only exception to this is with Independent Custom Capabilities. The sale of Independent Custom Capabilities does NOT affect anything about their Membership, it only adds new Capabilities, nothing more.

3. If the download count doesn't get reset, is there a way to code in a download count refresh once they repurchase their membership level.

Not necessary

Thanks Jason,

This truly helps a lot. I was 99.9% done with the website and ran into pretty significant snag. I will implement this right away.

Thanks again for this great plug-in.