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New Signups don't get the second email after PP

PostPosted: September 13th, 2011, 12:58 pm
by beebs
Hello All first post here! Thanks for making this plugin I really appreciate all of your hard work.

So I think I've set up things correctly but I'm having an issue with the emails coming thru correctly.

I had tested it with my PayPal account and got both the payment confirmed email from PayPal and the new member signup link. However his only worked for myself the others attempting to signup completed the process thru PayPal (verified this thru the PP acct) but they say they did not get the second email.

I did some reading this morning and found the log files they seem to indicate the users had the email sent to them... I'm wondering where to turn now. Any help is most gladly appreciated

Thanks!

Brian

Re: New Signups don't get the second email after PP

PostPosted: September 13th, 2011, 1:00 pm
by beebs
Some additional info:

Currently the site is hosted on Dreamhost


s2Member® Information
. .
Specifications

Version: 110815
Stable tag: 110815
Framework: WS-P-110523


SSL Compatible: yes
bbPress Compatible: yes
WordPress Compatible: yes
BuddyPress Compatible: yes
WP Multisite Compatible: yes
Multisite Blog Farm Compatible: yes


PayPal® Standard Compatible: yes
PayPal® Pro Compatible: w/ s2Member Pro
Google® Checkout Compatible: w/ s2Member Pro
Authorize.Net® Compatible: w/ s2Member Pro
ClickBank® Compatible: w/ s2Member Pro
AliPay® Compatible: w/ s2Member Pro
ccBill® Compatible: w/ s2Member Pro


Tested up to: 3.2.1
Requires at least: 3.1
Requires: WordPress® 3.1+, PHP 5.2.3+

Re: New Signups don't get the second email after PP

PostPosted: September 26th, 2011, 3:12 pm
by Cristián Lávaque
Maybe you can check with your host to find why the emails may not be working. If the log says it was sent, then the PHP function didn't return an error, it must be something after that that's failing. Maybe your DNS or MX settings?

Re: New Signups don't get the second email after PP

PostPosted: October 1st, 2011, 5:59 pm
by beebs
I did get this to work after I had removed the free trial period and offered a trial period for $1 instead. It seems that allowed the data to flow thru paypal without issues. Thanks for checking up on me Christian I appeciate the work you guys do greatly!

Re: New Signups don't get the second email after PP

PostPosted: October 2nd, 2011, 4:58 am
by Cristián Lávaque
Thanks for the kudos, Beebs! I'm glad you got it to work. :)