Community Support Forums

Paypal button was working for a few people, now we're back to a blank screen.
When you click on the PPbutton, the progress bar says... "Looking up..." then "Connecting..." then "Waiting for www.paypal.com... then goes blank.
http://s378727962.onlinehome.us/venting/?page_id=846

s2Member generated PP code is correct (checked by Jason)
Is is possible the person attached to the PP acct is causing a problem with the button when they try it?
It worked for a few people then it stopped working.
If there's someone out there that has a solution, I'd appreciate it.

RachelC wrote:Paypal button was working for a few people, now we're back to a blank screen.
When you click on the PPbutton, the progress bar says... "Looking up..." then "Connecting..." then "Waiting for http://www.paypal.com... then goes blank.
http://s378727962.onlinehome.us/venting/?page_id=846

s2Member generated PP code is correct (checked by Jason)
Is is possible the person attached to the PP acct is causing a problem with the button when they try it?
It worked for a few people then it stopped working.
If there's someone out there that has a solution, I'd appreciate it.

I just tried the PayPal button on your page and it took me straight to PayPal.
I wonder if just by chance there was or is an issue beyond your control actually getting to PayPal...

DP

Thanks to everyone for checking it out. It works, then doesn't work... I'm going to guess it's a browser issue of some sort. Will leave it up and wait to see if people have issues with it. Cheers.

What other plugins do you have in that installation? Maybe one of them is causing this behavior?

Have you had this happen to you or just reported to you by the users? If it happens to you, could you copy the HTML for the button in your page and paste it here? Just to check if it looks the same as when it works right or if there's something obviously wrong with it.

Christian - when I click on the Subscribe button, I see... Connecting with paypal.com.... then I see Waiting for paypal.com.. then I get a blank screen.... no URL.
Everyone else I ask tells me it shows them the $20 subscriber page. Maybe it's because I'm an admin... or I was logged in when I clicked.. I don't know.. it just won't work on my screen.
R

Jut had a customer send a message that the PP button doesn't work. He had the same thing happen as described above. http://s378727962.onlinehome.us/venting/?page_id=846
I just recreated the button in s2Member and pasted it to the page... I also upgraded to 110927 this afternoon... hopefully that's not part of the problem. I can send you the log if you like... let me know. Thanks

Other plugins being used are: wp-show-ids, google-analytics-dashboard, google-analytics-for-wordpress, contact-form-7, and my-recent-tweets. (akismet is there but not running)
Customer said blank screen appears when he hits subscribe button on page
http://s378727962.onlinehome.us/venting/?page_id=846
Could this possible be an issue: PP email address has a dash in it... would that mess things up? Grasping at straws here... please help... thanks. Rachel

Owners gave up on s2member Paypal button. Customers saying it's not working.
Changed page to a PP generated button and will have to add users manually.
Still using s2Member for category restrictions.

Weird, I didn't get the blank page. Don't know what could be causing it, but you could ask PayPal support about it.

If you use a PP generated button, follow these instructions so it works with s2Member and you don't have to give the access manually: viewtopic.php?f=36&t=309#p1333