Community Support Forums

hi

i have set up my specific page buttons and tested them without logging into paypal. however, i have a new customer that is saying when they login their paypal account to pay for the item it says monthly.

the code i am using for the button is:
[s2Member-PayPal-Button sp="1" ids="717,550" exp="72" desc="U212 Full Revision Pack Download." ps="B_L_J" lc="" cc="GBP" dg="0" ns="1" custom="beauty.life-journal.me.uk" ra="37.50" image="default" output="button" /]

can anyone see any reason why it should be saying monthly when my customer logs into paypal.
i can understand why someone would be cautious of buying if they see monthly coming up in paypal.

i have asked her for screen-shots and will look further if she provides them.

thanks for any help you can provide.

Denise

ps the page she is purchasing from can be found here:
http://beauty.life-journal.me.uk/educat ... materials/

I clicked on the Complete Revision Pack button and the PayPal page doesn't mention any monthly charges anywhere that I could see. Let us know if the user sends you the screenshot.

I know I did too, plus I logged in throughnmy son's paypal account and it didn't say monthly there - she hasn't got back to me so I can't say any more.

Thanks x

OK.