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Recurring Billing and Authorize.net Error

PostPosted: October 11th, 2011, 9:10 pm
by eprizzel
When a user submits their payment info on my payment page (www.wewillbefit.com/join-the-community/), an error code pops up (Error #33 Recurring Billing is required). I have recurring billing set up on Authorize and I know I have it set up on s2m pro. I can't figure out this error. I'm really new to this and apologize for it.

Re: Recurring Billing and Authorize.net Error

PostPosted: October 12th, 2011, 8:05 am
by Eduan
Could you please post the log entries related to this. You need to have logging enabled when these things happen for them to be logged WP Admin -> s2Member -> Auth.Net Options -> Account Details -> Enable Logging Routines. The logs can be found via FTP here /wp-content/plugins/s2member-logs/.

Re: Recurring Billing and Authorize.net Error

PostPosted: October 12th, 2011, 2:57 pm
by eprizzel
I have all that done now (thank you). Do you want me to post the entire thing? or what? the error code is all the way on the bottom. Its the last thing.

Re: Recurring Billing and Authorize.net Error

PostPosted: October 12th, 2011, 4:07 pm
by Eduan
Please post it for future reference.
Thank you.

Re: Recurring Billing and Authorize.net Error

PostPosted: October 12th, 2011, 4:47 pm
by eprizzel
I learned that it was something with my account setup on Authorize.net. I had required a "recurring billing" option to be selected on the payment form. however, I do not have the option in s2m for that to be selected by the "buyer". So i just needed to turn it off on Authorize.net and its all fine.
Sorry for my stupidity.

Re: Recurring Billing and Authorize.net Error

PostPosted: October 12th, 2011, 4:56 pm
by Eduan
Okay, thanks for sharing it.