Community Support Forums

Hello,

I have S2Member Pro and am trying to take advantage of the MailChimp integration for a member website, but I'm having difficulties getting it to work. Users are added to the "free" list I have created at MailChimp, but they are not transitioned to the "level 1" list when I change their status.

Here is what I'd like to achieve:
- Users register for "free" and are added to MailChimp list A
- Admin confirms user identify and changes statues to level 1; user is transitioned to MailChimp list B

Here is what's currently happening:
- Users register for "free" and are added to MailChimp list A (i.e., this works)
- Admin changes status to level 1, users are removed from list A
but are not added to MailChimp list B

I do have a List IDs configured for both Level #0 and Level #1
I have all of the boxes checked and the "Also process..." dropdown is set to yes in the WP Admin -> s2Member -> API / List Servers -> Automate Un-Subscribe/Opt-Outs panel.

Also Process List Transitions Automatically? is enabled.



Can you please advise?